Chipotle Bal Harbour Square Fort Lauderdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash, unclean tables, and unsanitary conditions.
Customer Service
Many reviews highlight rude and indifferent staff, with poor customer service experiences reported consistently.
Food Quality
Customers express disappointment with food quality, including undercooked rice, small portions, and missing ingredients.
Management Issues
There are numerous complaints about poor management and lack of oversight, leading to ongoing service and operational problems.
Inconsistent Availability
The location often runs out of key ingredients and menu items, frustrating customers who expect a full menu.
NH
Nando HP
2 days ago
1.0
I just grabbed a chicken bowl at this place, and honestly, before I even talk about the food, I’ve got to say the whole restaurant was a mess. While I was waiting in line, I noticed food all over the floor, tables were really dirty like, seriously gross and their drink and cutlery station was full of trash everywhere. The servers didn’t seem to care at all, no hairnets, just looking fed up and unhappy. I decided to be brave and clean off a table and bench before sitting down. Then, I take my first bite and, guess what? A long hair comes out of my mouth. I was so embarrassed because ppl around me saw me doing so. I was SO grossed out I couldn’t eat anymore, but I didn’t want to cause a scene or make a big deal. I just threw it away and left. That’s how my experience went. I complained to Chipotle and after they asked for a lot of information the response was, we can't help you.
CP
Cassidy Puttick
Nov 8, 2025
3.0
This place is hit or miss. In multiple occasions the food hasn’t been the freshest and the tables and area where you get water and utensils is grimy. Not my favorite Chipotle. Last two visits nachos chips were stale.
MM
MD
Oct 28, 2025
1.0
Whomever the manager of this location is, should be fired. Currently the meat special is Carne Asada. Guess what- at least HALF of the time I come in, they’re out of it. Sometimes not even cooking any, sometimes in the middle of cooking it- but it’s not available regardless. How are you NOT aware that you’re running out of your special, ever? Then they also don’t have the red chimichurri somehow. How???? That’s also a special. The lazy, extremely unfriendly employees are too lazy to put the chimichurri into the little containers- that’s why. They run out of ice, out of tobacco, various fountain drink syrups will be out. The trash will be piled up. Tables nasty.
It’s ridiculous, Chipotle corporate either needs to step in here and force management changes in this store, or force it to close.
It’s a stain on the chipotle brand and it’s been like this for years.
It’s absolutely ridiculous. I have always eaten at chipotle multiple times a week, for years. I’m switching to whole enchilada or zona Fresca or other local fast Mexican places. This chipotle is just inexcusable.
DE
David Elharar
Oct 27, 2025
1.0
What a flop.
We are vegetarians. Came late at night 1 hour before closing. Let's just say, it was not good.
Employees weren't happy to be there, everything was done and I just got a ton of beans juice and vegetables juice and a very unhappy lettuce, and the guacamole just barf. The only thing I got lots of was the cheese.
I was very disappointed with this visit, which might just make it my last one.
I paid fill price for this disgusting meal. Maybe I'm better off at Zona Fresca or Taco Bell.
Not sure I'll be back.
AA
Adam
Oct 20, 2025
1.0
Come to this chipotle frequently and they are always out of something or the quality is not what you’d expect from a brand that prides themselves with only “fresh” ingredients. The customer service is terrible. This time we came at 9 but they are open till 11. 2 hours till close and they are bare bones on everything. The new feature of chimichuri front and center on the board when you walk in. Oh not at this location. Guacamole not available but on the take out line it is. The restaurant itself is always unclean in the seating area with boxes and miscellaneous garbage everywhere. I’d stay far away from this location as I will be and honestly it just needs to be shut down and replaced with a Moes or a Qdoba.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale?
Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Fort Lauderdale?
It is located at 1736 N Federal Hwy, Plaza with Ulta and Michael's, in Broward, Fort Lauderdale, FL 33305.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle at Bal Harbour Square offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at this location?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill serve at Bal Harbour Square Fort Lauderdale?
Chipotle offers fast-casual Mexican-inspired food such as customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and fresh ingredients.
How can I contact Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale?
You can contact the location by phone at +1 954-400-5028 or email at fl.1502.BHSquare@chipotle.com.
Which nearby stores can I visit after dining at Chipotle in Bal Harbour Square?
After dining at Chipotle, you can visit nearby stores like Ulta Beauty for cosmetics and hair products, Michaels Stores for arts and crafts, and DSW Designer Shoe Warehouse for shoes and fashion accessories.
Are there other dining options near Chipotle at Bal Harbour Square?
Yes, nearby dining options include Just Salad for vegetarian American fare, Pei Wei for Asian cuisine, and CG Burgers for burger options.
What nearby entertainment or shopping centers are close to Chipotle in Fort Lauderdale?
Bal Harbour Square shopping center is adjacent, and other nearby entertainment includes Betway Casino 777 and Total Wine & More for drinks and tobacco.
Does Chipotle at Bal Harbour Square accept credit cards and offer catering services?
Yes, this Chipotle location supports credit card payments and offers catering and catering delivery services.