Chipotle Mexican Grill

3.4
1059 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Bal Harbour Square Fort Lauderdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1736 N Federal Hwy, Fort Lauderdale, FL
33305, United States

Hours

Reviews

3.4
1,059 reviews
5 stars
454
4 stars
186
3 stars
64
2 stars
76
1 star
279

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash, unclean tables, and unsanitary conditions.

Customer Service

Many reviews highlight rude and indifferent staff, with poor customer service experiences reported consistently.

Food Quality

Customers express disappointment with food quality, including undercooked rice, small portions, and missing ingredients.

Management Issues

There are numerous complaints about poor management and lack of oversight, leading to ongoing service and operational problems.

Inconsistent Availability

The location often runs out of key ingredients and menu items, frustrating customers who expect a full menu.
  • NH
    Nando HP
    2 days ago
    1.0
    I just grabbed a chicken bowl at this place, and honestly, before I even talk about the food, I’ve got to say the whole restaurant was a mess. While I was waiting in line, I noticed food all over the floor, tables were really dirty like, seriously gross and their drink and cutlery station was full of trash everywhere. The servers didn’t seem to care at all, no hairnets, just looking fed up and unhappy. I decided to be brave and clean off a table and bench before sitting down. Then, I take my first bite and, guess what? A long hair comes out of my mouth. I was so embarrassed because ppl around me saw me doing so. I was SO grossed out I couldn’t eat anymore, but I didn’t want to cause a scene or make a big deal. I just threw it away and left. That’s how my experience went. I complained to Chipotle and after they asked for a lot of information the response was, we can't help you.
  • CP
    Cassidy Puttick
    Nov 8, 2025
    3.0
    This place is hit or miss. In multiple occasions the food hasn’t been the freshest and the tables and area where you get water and utensils is grimy. Not my favorite Chipotle. Last two visits nachos chips were stale.
  • MM
    MD
    Oct 28, 2025
    1.0
    Whomever the manager of this location is, should be fired. Currently the meat special is Carne Asada. Guess what- at least HALF of the time I come in, they’re out of it. Sometimes not even cooking any, sometimes in the middle of cooking it- but it’s not available regardless. How are you NOT aware that you’re running out of your special, ever? Then they also don’t have the red chimichurri somehow. How???? That’s also a special. The lazy, extremely unfriendly employees are too lazy to put the chimichurri into the little containers- that’s why. They run out of ice, out of tobacco, various fountain drink syrups will be out. The trash will be piled up. Tables nasty. It’s ridiculous, Chipotle corporate either needs to step in here and force management changes in this store, or force it to close. It’s a stain on the chipotle brand and it’s been like this for years. It’s absolutely ridiculous. I have always eaten at chipotle multiple times a week, for years. I’m switching to whole enchilada or zona Fresca or other local fast Mexican places. This chipotle is just inexcusable.
  • DE
    David Elharar
    Oct 27, 2025
    1.0
    What a flop. We are vegetarians. Came late at night 1 hour before closing. Let's just say, it was not good. Employees weren't happy to be there, everything was done and I just got a ton of beans juice and vegetables juice and a very unhappy lettuce, and the guacamole just barf. The only thing I got lots of was the cheese. I was very disappointed with this visit, which might just make it my last one. I paid fill price for this disgusting meal. Maybe I'm better off at Zona Fresca or Taco Bell. Not sure I'll be back.
  • AA
    Adam
    Oct 20, 2025
    1.0
    Come to this chipotle frequently and they are always out of something or the quality is not what you’d expect from a brand that prides themselves with only “fresh” ingredients. The customer service is terrible. This time we came at 9 but they are open till 11. 2 hours till close and they are bare bones on everything. The new feature of chimichuri front and center on the board when you walk in. Oh not at this location. Guacamole not available but on the take out line it is. The restaurant itself is always unclean in the seating area with boxes and miscellaneous garbage everywhere. I’d stay far away from this location as I will be and honestly it just needs to be shut down and replaced with a Moes or a Qdoba.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale?

Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Fort Lauderdale?

It is located at 1736 N Federal Hwy, Plaza with Ulta and Michael's, in Broward, Fort Lauderdale, FL 33305.