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Brand Certified

Chipotle Mexican Grill

3.4
(1089 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Bal Harbour Square Fort Lauderdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1736 N Federal Hwy, Fort Lauderdale, FL
33305, United States

Hours

Reviews

3.4
1,089 reviews
5 stars
465
4 stars
187
3 stars
65
2 stars
76
1 star
296

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.

Service Quality

Customers frequently reported poor service, including rude staff, inattentiveness, and long wait times.

Food Quality

Many reviews noted inconsistent food quality, including undercooked rice, small portions, and missing ingredients.

Customer Experience

Several customers expressed disappointment with their overall experience, citing a lack of care from staff and management.
  • MM
    Mocha7310
    6 days ago
    1.0
    I’m honestly baffled that anyone thought it was acceptable to serve food like this. I ordered a chicken and corn rice bowl, and what I got was a mix of properly cooked rice and hard, undercooked grains—clear as day in the photos. How am I supposed to enjoy that? I reached out for a refund (because… obviously), but DoorDash said no. So now I’m left paying for a meal that wasn’t edible. Chipotle, I used to trust you, but if this is the standard now, I’m not sure I can anymore. Let’s be honest: it’s not hard to cook rice properly. Very disappointed.
  • JR
    Jennifer Rincon
    Feb 24, 2026
    1.0
    I’m honestly really disappointed with my recent visit to Chipotle. This location has seriously gone downhill. First off, the dining area was filthy. Almost every table had crumbs, spills, or leftover food on it. I had to wipe down my own table with napkins because no one was cleaning them, even though there weren’t that many people dining in. The floors looked like they hadn’t been swept in hours, and the drink station was sticky and messy. On top of that, the portions were noticeably smaller than usual. The employee gave me tiny scoops of rice and chicken, and I had to ask for a normal portion. Even then, it barely filled the bowl. For how much prices have increased, you’d expect consistency at the very least. My food also wasn’t hot — it was lukewarm like it had been sitting out. The staff didn’t seem welcoming or attentive. Everyone looked irritated, and the service felt rushed. No one checked the dining area, no one restocked lids or napkins, and the whole experience just felt neglected. I used to really enjoy coming to Chipotle, but between the dirty tables, small portions, and poor service, it’s not worth the money anymore. Management seriously needs to step it up because this location does not reflect the standards you’d expect.
  • FC
    Fab Carranza
    Feb 23, 2026
    5.0
    I think I was the first mobile order today. The manager was really nice and the employees were all helpful. Really good food and service.
  • FR
    Fabiola Emilia Prieto Rivera
    Feb 1, 2026
    1.0
    Nos atendieron de mala gana y no le quisieron tomar la orden a mi padre,querían que hiciera la fila de nuevo cuando todos estabamos ordenando juntos. El lugar estaba sucio y las empleadas nos trataron mal por ser turistas hispanos. No vuelvo.
  • AM
    Antonella Marucci
    Jan 26, 2026
    1.0
    On Saturday 1/24 - A line of people and there was 1 teenager serving us. Another was in and out of the bathroom and filling online orders. Two women were in the back doing whatever. That boy is going to go far and be successful. He was cool as a cucumber and made our meals great! Trying to contact Chipotle corporate so they can recognize that young boy.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale?

Chipotle Mexican Grill at Bal Harbour Square Fort Lauderdale is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Fort Lauderdale?

It is located at 1736 N Federal Hwy, Plaza with Ulta and Michael's, in Broward, Fort Lauderdale, FL 33305.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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