Dairy Queen Grill & Chill

Reviews

• JV

  JOE VENO

  4 days ago
  1.0
  PLEASE READ! Ordered on 3/16 just to have DoorDash steal my order. I watched the driver drive past me with my order, so I went to Dairy Queen and told them the issue and placed another order, just to wait on the side of the building for over an hour. When I went to their door they looked in shock as they forgot about me. I was asked to come inside and place the order for the third time and still didn’t get the whole order. Both DoorDash and DairyQueen play the blame game but insist it will be refunded. DoorDash escalated the issue not once not twice but 3 times stating someone messed up and it needs to be escalated again. Dairy Queen said they received the email and to wait for the manger to refund my order. It’s now 4/24 (over a month) and I’m still getting the run around and of course still waiting. I just disputed the charge with my credit card company which I should’ve done from day one. If you’re looking to get issues like this go to this store, but I would advise going to another location!
• BG

  Brandon Gunn

  Apr 20, 2026
  1.0
  This store sucks, i ordered uber eats from here 2 times and the first time they took 1 hour to deliver my food and my uber driver waited there for at least 25-35 minutes, then today i ordered same thing they took an additional 25 minutes after my driver got there and then i ordered a double cheese combo, 6 chicken tenders, and a large cotton candy blizzard and they gave me my large blizzard and a small blizzard instead of giving me my cheeseburger. The small blizzard isn’t even remotely close to being as much as the double cheeseburger combo meal so if they did that as a substitute that’s a joke. I didn’t even order the small blizzard only the large so assuming that’s what they did. I’m not the type to leave bad review at places but these people actually suck and mess up orders nonstop. Do not order from this place.
• NB

  Noel Burns

  Apr 19, 2026
  1.0
  Unfortunately at 3:30 PM on a Sunday I'm unable to go into the restaurant. I'm in a wheelchair, yet the only door accessible is locked and marked"Please use other door."Is that even legal? I had to send my daughter in because she was craving ice cream.
• TT

  Tctgb

  Apr 15, 2026
  5.0
  I recently visited Dairy Queen Grill & Chill in Miami, and it was the perfect spot for a satisfying meal and sweet treat. The bright, casual atmosphere feels fun and family-friendly. We enjoyed juicy grilled burgers, crispy chicken strips, and golden fries, followed by rich Blizzards loaded with delicious mix-ins. Everything was fresh and flavorful. The service was fast and friendly. Highly recommend Dairy Queen Grill & Chill for classic American comfort food and ice cream in Miami!
• LS

  Lamya Stewart

  Apr 3, 2026
  1.0
  I visited on Sunday (3/29) for a quick meal and ice cream, but the experience was very disappointing. I waited in the drive-thru for about 7 minutes before my order was even taken. When I finally reached the window, there was still a delay just to process payment, and the manager ended up stepping in to take the order. After that, I was asked to pull around to the front entrance, which didn’t make sense since there were no cars behind me. The wait for the food was around 12 minutes, which I understand can happen, but the quality was not acceptable. I ordered a dipped cherry ice cream cone, but when I received it, it looked like it had only been lightly dipped once and was not fully coated as expected. Overall, the service and product quality did not meet expectations. Also, the manager gave me the dip ice cream cone that was not dipped fully and didn’t think anything was wrong with it. I Also didn’t have the patience to say anything After the whole experience.

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