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Wingstop

3.0
(604 reviews)

Business Details

(305) 245-6300
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Florida City Dixie Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
33550 S Dixie Hwy Ste 110, Florida City, FL
33034, United States

Hours

Reviews

3.0
604 reviews
5 stars
215
4 stars
76
3 stars
52
2 stars
43
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing disrespectful interactions and poor service.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food, leading to frustration.

Food Quality

Several reviews mentioned that the food was overcooked, greasy, or poorly prepared, with some customers experiencing food poisoning.

Cleanliness

Customers noted that the restaurant was often dirty, with complaints about unsanitary conditions and unkempt dining areas.

Management Issues

There were consistent calls for better management and training, as many felt that the lack of leadership contributed to the poor service and food quality.
  • ED
    Eduardo Dominguez
    2 days ago
    1.0
    Lo más lento que he visto en servicio
  • GF
    Guillermo Fernandez
    4 days ago
    1.0
    15 minutes waiting, just two worker doing something back, somebody in break, the person who was in break come to the desk... Never ask who was the last one, it s kind of lack profesion. Very slowly, i cancelled the order because if not it was 15 more more minutes waiting
  • NR
    Nicole Rivadeneyra
    6 days ago
    1.0
    WORST experience EVER! incomplete order and they are super dirty and disgusting when packing the order
  • CM
    Chris Monte
    Feb 18, 2026
    4.0
    The food was good and the server was friendly but the location is in a strip mall and it’s kinda busy and noisy.
  • FP
    Fernando Perez
    Jan 3, 2026
    1.0
    I placed an order for delivery, and upon arrival the bag was open and unsealed, and on top of that it was not my order. I called the store to notify them of the issue, and when I describe what have happened the employee who answer who claimed to be the manager told me what do you want me to do about it? And I said excuse me you deliver the wrong order to my house. You provided the wrong order to DoorDash and she hung up the phone. I called back and she left me on silence as I was speaking to my wife about contacting corporation. I could hear the employee repeating what I was about to do to someone else in the other side of the phone so they had me on silence and did not want to speak to me, mind you I was not rude at all. I hung up the phone call back. They didn’t answer, call 10 times and they didn’t answer the phone. I was very upset at this point so I took the order that was delivered to my house and I took it to the store. It took 10 minutes for someone to say acknowledge me because they were all too busy cleaning mind you didn’t close for another hour and I said, hello to get their attention then I asked who’s the manager and the lady who claimed to be the manager was not the voice on the phone and she had no idea what’s going on, so I explained to her that someone pretended to be her and the statement that I was provided upon my claim of the wrong food delivery and on top of that they ignore my phone calls, so she apologized however, I don’t suggest that you order from this place. It was dirty. The delivery bag was un sealed, and the staff as you can see are very unprofessional stay away from this specific location because Wingstop is a great place to eat, but not here. I read some reviews and I’m not sure how an owner can not react to all these complaints and make changes. Sometimes problems and issues start from the top and they display on your employees. I would be ashamed. The picture shows how the bag was delivered to me. The context of the food is irrelevant, but I want you to know that you have to be careful when you receive your food in the bag if is open and unsealed. I then reported it to DoorDash and I spoke to the driver who stated that the bag was provided to him unsealed which he should not have accepted the bag, but that’s another story that needs to be taken care with DoorDash.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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