Wingstop

Reviews

• BV

  blanca valdez

  2 days ago
  1.0
  Order was placed at 3pm for 5pm at pick up order was not ready . Order was finally given at 5:40 pm . Workers were chit chatting kicking rocks the whole time were not attentive at all . Worst experience ever just to pick up and order placed with time in advanced .
• FP

  Fernando Perez

  Jan 3, 2026
  1.0
  I placed an order for delivery, and upon arrival the bag was open and unsealed, and on top of that it was not my order. I called the store to notify them of the issue, and when I describe what have happened the employee who answer who claimed to be the manager told me what do you want me to do about it? And I said excuse me you deliver the wrong order to my house. You provided the wrong order to DoorDash and she hung up the phone. I called back and she left me on silence as I was speaking to my wife about contacting corporation. I could hear the employee repeating what I was about to do to someone else in the other side of the phone so they had me on silence and did not want to speak to me, mind you I was not rude at all. I hung up the phone call back. They didn’t answer, call 10 times and they didn’t answer the phone. I was very upset at this point so I took the order that was delivered to my house and I took it to the store. It took 10 minutes for someone to say acknowledge me because they were all too busy cleaning mind you didn’t close for another hour and I said, hello to get their attention then I asked who’s the manager and the lady who claimed to be the manager was not the voice on the phone and she had no idea what’s going on, so I explained to her that someone pretended to be her and the statement that I was provided upon my claim of the wrong food delivery and on top of that they ignore my phone calls, so she apologized however, I don’t suggest that you order from this place. It was dirty. The delivery bag was un sealed, and the staff as you can see are very unprofessional stay away from this specific location because Wingstop is a great place to eat, but not here. I read some reviews and I’m not sure how an owner can not react to all these complaints and make changes. Sometimes problems and issues start from the top and they display on your employees. I would be ashamed. The picture shows how the bag was delivered to me. The context of the food is irrelevant, but I want you to know that you have to be careful when you receive your food in the bag if is open and unsealed. I then reported it to DoorDash and I spoke to the driver who stated that the bag was provided to him unsealed which he should not have accepted the bag, but that’s another story that needs to be taken care with DoorDash.
• TL

  Tô Lít

  Jan 1, 2026
  1.0
  I ordered 20 pieces of wings on wingstop app, and the wait time is 8-13 minutes. I got to the store after 10 minutes, and I had to wait up to 30 more minutes to get my order. After got my order, the order is worst because they cut 5 pieces of wings into half and put in the bag instead of actual 20 pieces of wings. Worst service ever had in wingstop. Couldn’t get help or refund on the wingstop app. Not recommend this store ever again.
• SS

  Said

  Dec 30, 2025
  1.0
  Disrespectful staff and horrible service
• KS

  Karen Soza

  Dec 6, 2025
  1.0
  Horrible service and disrespectful

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