Dairy Queen Grill & Chill

3.8
913 reviews
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Business Details

2784 Sadler Rd, Fernandina Beach, FL
32034-4566, United States
(904) 321-2500
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2784 Sadler Rd, Fernandina Beach, FL
32034-4566, United States

Hours

Reviews

3.8
913 reviews
5 stars
423
4 stars
197
3 stars
115
2 stars
53
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or inattentive staff, long wait times, and poor order accuracy.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and blizzards, while others complained about cold or poorly prepared items.

Pricing Concerns

Many customers felt that prices were too high for the portion sizes and quality of food received.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and improper food handling.

Positive Experiences

Despite the negatives, some customers praised friendly staff and enjoyed their ice cream treats.
  • VR
    Virginia Roberts
    2 days ago
    5.0
    Very pleased with there service
  • MF
    Michael Feehan
    6 days ago
    1.0
    The manager just kept yelling at her employees and berating them. She was large and in charge and very demeaning to the people working for her. I hope it made her feel like the Queen but it was embarrassing!
  • CM
    Crystal M
    Jan 5, 2026
    2.0
    I ordered the 3-piece chicken strip meal deal, which was advertised on the drive thru board for $7, but I was charged $9 instead. I also ordered a sundae with Oreo which is included in the $7 meal deal, but it was rung up as a Blizzard, adding an extra $2. Because of this, my $7 meal deal ended up costing $11.77. Additionally, the fries did not taste fresh. I usually enjoy Dairy Queen, but pricing accuracy, order clarity, and food quality need improvement.
  • BM
    Becky Mosbrucker
    Jan 3, 2026
    5.0
    Always great desserts.
  • CR
    Christy Roman
    Dec 28, 2025
    1.0
    I love butterfinger blizzards. I’ve been getting them for years and years. But this location, even if you pay for EXTRA butterfinger, is not putting in the required amounts of butterfinger. NOT EVEN CLOSE. It’s a rip-off and there are plenty of Dairy Queen’s that do not screw their patrons the way this one does. Ridiculous!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food favorites including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, and chicken strip baskets.

What are the operating hours of Dairy Queen Grill & Chill in Fernandina Beach?

The restaurant is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.