Dairy Queen Grill & Chill

Reviews

• MC

  michelle Christopher

  2 days ago
  5.0
  I always enjoy my purchase and the atmosphere at this location
• LR

  Lilla Rice

  Feb 28, 2026
  5.0
  They make great fish sandwiches, the best Round here!
• JM

  Joyce Michael

  Feb 27, 2026
  5.0
  Food was great. Free Pup cup was a condiment sized container of vanilla ice cream for free, which was impossible for my dog to lick. Luckily we were outside because she made a mess. I would rather pay for a larger portion in a bigger cup.
• KB

  Kimberly Boss

  Feb 12, 2026
  1.0
  If I could give this DQ zero stars, I absolutely would. This was hands down one of the worst customer service experiences I’ve ever had, and the manager was the main reason. I received an in-app offer for a free large fry with a $1 online order, so I placed an order through the app for two Blizzards and a sundae—clearly well over the minimum. When the promotion didn’t apply, I asked about it when I arrived. Instead of helping, the manager immediately brushed me off, claiming she “knew nothing about the app” and insisting my order never went through—despite the fact that they were actively making it. I calmly showed her the coupon and explained that I had met every condition of the promotion. She refused to listen, refused to help, and refused to even attempt to resolve the issue. What made it even worse was how dismissive and hostile she was toward me, while at the same time being overly eager and pleasant to serve the white customer standing behind me. As a person of color, it was hard not to feel like that difference in treatment was intentional. The most upsetting part? One of the employees—who was genuinely kind—tried to stand up for me and explain the situation. Instead of appreciating her effort, the manager fired her on the spot for “talking back.” Watching a worker get punished for doing the right thing was shocking and heartbreaking. What kind of place hires managers like this? The management clearly doesn’t care about customers or employees. I strongly recommend avoiding this location altogether. To the employee who stood up for me: thank you. You didn’t deserve what happened, and I truly wish you the best. To the owner who gave a response, considering how many bad reviews I've read about this location and how many similar responses they've gotten with no change, I know full well that if I fill out that form, nothing will come of it, and it is just a ploy to make it seem like you care. I won't hesitate to call corporate again if nothing changes because that employee did not deserve what your manager did to her.
• LL

  Linda Larkin

  Feb 5, 2026
  5.0
  Great customer service and yummy icecream