Business Details
About
Mexican Restaurant
Chipotle Casselberry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,482 reviews
5 stars
752
4 stars
247
3 stars
125
2 stars
88
1 star
270
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy dining area.
Customer Service
Numerous customers reported rude and unprofessional behavior from staff, with complaints about lack of assistance and poor communication.
Food Quality
Several reviews mentioned issues with food quality, including cold food, small portions, and overly salty ingredients.
Availability
Customers frequently noted that the restaurant was out of key ingredients, especially during hours before closing.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in service and food quality compared to previous visits.
- MRMaria RiveraDec 21, 20251.0I had a very disappointing experience at this Chipotle. The restaurant was dirty, especially the hot food line, which was visibly unclean. It honestly explained why the place was nearly empty. The staff was extremely unprofessional. They were yelling across the restaurant and loudly complaining about their schedules in front of customers. When I walked up to the counter, the employee seemed annoyed, didn’t greet me, didn’t say a single word during checkout, and handed me my bag without any acknowledgment. We arrived at 8:55 PM, and the restaurant doesn’t close until 11:00 PM, yet the staff acted irritated that we were there. They even made comments about the next customers who walked in behind us, which was uncomfortable and uncalled for. Between the poor cleanliness, lack of basic customer service, and unprofessional behavior, this was one of the worst Chipotle experiences I’ve had. I will not be returning.
- TWtamara whiteDec 17, 20252.0Went here for dinner gave us the drink inside that bag that was apperently a fountain drink so the cup was empty.we thought it was a bottle thats why we didnt notice. All the food was so cold and crunchy like it came from the fridge. Then it honestly felt like they used all the scraps to make our order. Definetly wasnt chicken like we ordered. They were still open for another 2 hours so there was no need for that. Even had guac on my kids bowl who is allergic to it. Went to corporate and still nothing done just im sorry.
- KCKat CruzDec 17, 20251.0Do yourself a favor and don't order extra meat when you're ordering on an app for delivering, they'll skimp you on the meat while still charging you $8 dollars extra. So dishonest. I always get a large bowl so I can share with my 2 littles and I was so sad when I opened the container. Trust that I didn't have a single piece of meat from that meal because it wasn't even enough to satiate 2 small children. I expected more because I PAYED 8 DOLLARS FOR AN EXTRA PORTION.
- JWJoi WilliamsNov 23, 20255.0I accidentally spilled my food & not only did they remake my order but the workers gave me clean wash cloths to clean myself off with . 10/10 service . the manager was very understanding & nice !
- TBTN BassFishermanNov 8, 20253.0I would give this location a higher review, but there have been multiple times that the chicken has been way too salty. I feel bad to post this because the staff is truly amazing at this location, but please correct whatever mistake is going on in the kitchen. It stinks to dig in to one of my favorite restaurants to realize it tastes awful that day.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Fern Park serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and real ingredients.
Where is Chipotle Mexican Grill located in Fern Park?
It is located at 103 State Road 436, Seminole, Fern Park, FL 32730, next to Chick-fil-a.
What are the operating hours for Chipotle Mexican Grill in Casselberry?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Fern Park offer delivery or pickup services?
Yes, they provide in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Casselberry?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does the Chipotle Casselberry location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services among other services like gift cards and online orders.
How can I contact Chipotle Mexican Grill in Casselberry by phone or email?
You can call them at +1 407-834-0165 or email at fl.2362.Casselberry@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Fern Park?
Nearby you can visit Ross Dress for Less for clothing, Einstein Bros. Bagels for coffee and breakfast, or ALDI USA for grocery shopping.
Are there convenient gas stations near Chipotle Mexican Grill in Casselberry?
Yes, Mobil, Exxon & Mobil Stations, and 7-Eleven are nearby, making it easy to fuel up before or after your meal.
What entertainment and retail options are available near Chipotle Mexican Grill in Fern Park?
You can enjoy video games at Casselberry Exchange - GameStop or rent movies from Redbox, both located close to Chipotle.