Chipotle Casselberry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported issues with food quality, including undercooked items, bland flavors, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a messy dining area.
Availability of Ingredients
Customers frequently noted that the restaurant was out of key ingredients, particularly during peak hours, leading to dissatisfaction.
Overall Experience
Overall, the experience at this location was disappointing for many, with calls for management to improve service and food quality.
JW
Joi Williams
1 day ago
5.0
I accidentally spilled my food & not only did they remake my order but the workers gave me clean wash cloths to clean myself off with . 10/10 service . the manager was very understanding & nice !
TB
TN BassFisherman
Nov 8, 2025
3.0
I would give this location a higher review, but there have been multiple times that the chicken has been way too salty. I feel bad to post this because the staff is truly amazing at this location, but please correct whatever mistake is going on in the kitchen. It stinks to dig in to one of my favorite restaurants to realize it tastes awful that day.
JA
Jacob Adams
Nov 2, 2025
1.0
This is the worst chipotle in Orlando. They have no idea how to portion and there are several employees that have the worst attitude. Needs new management and to clear out the existing workers.
RM
Roger McGuinn
Oct 29, 2025
1.0
Food was terrible staff attitude was just as bad.. There was an hour and 10 mins until closing and they acted like they were closing that very second. This was the ONLY terrible experience at Chipotle!!!!
SB
Seth Benzion
Oct 18, 2025
1.0
I’d give this place 0 stars if I could as I walked out and ended up not getting any food. It’s 730 on a Saturday night and there was 20 min wait because they had no rice and maybe 1 portion of chicken cooked… the hot line was disgusting. Messy things cross contaminated and food that surely looked past its 4 hour time stamp. This place is gross and doesn’t know how to operate during a dinner rush… don’t eat here unless you wanna get sick. I hope the state shuts them down soon.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Fern Park serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and real ingredients.
Where is Chipotle Mexican Grill located in Fern Park?
It is located at 103 State Road 436, Seminole, Fern Park, FL 32730, next to Chick-fil-a.
What are the operating hours for Chipotle Mexican Grill in Casselberry?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Fern Park offer delivery or pickup services?
Yes, they provide in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Casselberry?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does the Chipotle Casselberry location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services among other services like gift cards and online orders.
How can I contact Chipotle Mexican Grill in Casselberry by phone or email?
You can call them at +1 407-834-0165 or email at fl.2362.Casselberry@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Fern Park?
Nearby you can visit Ross Dress for Less for clothing, Einstein Bros. Bagels for coffee and breakfast, or ALDI USA for grocery shopping.
Are there convenient gas stations near Chipotle Mexican Grill in Casselberry?
Yes, Mobil, Exxon & Mobil Stations, and 7-Eleven are nearby, making it easy to fuel up before or after your meal.
What entertainment and retail options are available near Chipotle Mexican Grill in Fern Park?
You can enjoy video games at Casselberry Exchange - GameStop or rent movies from Redbox, both located close to Chipotle.