Chipotle Mexican Grill

3.8
1478 reviews
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About

Mexican Restaurant
Chipotle Casselberry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
103 State Road 436, Fern Park, FL
32730, United States

Hours

Reviews

3.8
1,478 reviews
5 stars
751
4 stars
248
3 stars
125
2 stars
85
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including undercooked items, bland flavors, and inconsistent portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a messy dining area.

Availability of Ingredients

Customers frequently noted that the restaurant was out of key ingredients, particularly during peak hours, leading to dissatisfaction.

Overall Experience

Overall, the experience at this location was disappointing for many, with calls for management to improve service and food quality.
  • JW
    Joi Williams
    1 day ago
    5.0
    I accidentally spilled my food & not only did they remake my order but the workers gave me clean wash cloths to clean myself off with . 10/10 service . the manager was very understanding & nice !
  • TB
    TN BassFisherman
    Nov 8, 2025
    3.0
    I would give this location a higher review, but there have been multiple times that the chicken has been way too salty. I feel bad to post this because the staff is truly amazing at this location, but please correct whatever mistake is going on in the kitchen. It stinks to dig in to one of my favorite restaurants to realize it tastes awful that day.
  • JA
    Jacob Adams
    Nov 2, 2025
    1.0
    This is the worst chipotle in Orlando. They have no idea how to portion and there are several employees that have the worst attitude. Needs new management and to clear out the existing workers.
  • RM
    Roger McGuinn
    Oct 29, 2025
    1.0
    Food was terrible staff attitude was just as bad.. There was an hour and 10 mins until closing and they acted like they were closing that very second. This was the ONLY terrible experience at Chipotle!!!!
  • SB
    Seth Benzion
    Oct 18, 2025
    1.0
    I’d give this place 0 stars if I could as I walked out and ended up not getting any food. It’s 730 on a Saturday night and there was 20 min wait because they had no rice and maybe 1 portion of chicken cooked… the hot line was disgusting. Messy things cross contaminated and food that surely looked past its 4 hour time stamp. This place is gross and doesn’t know how to operate during a dinner rush… don’t eat here unless you wanna get sick. I hope the state shuts them down soon.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Fern Park serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and real ingredients.

Where is Chipotle Mexican Grill located in Fern Park?

It is located at 103 State Road 436, Seminole, Fern Park, FL 32730, next to Chick-fil-a.