KD
Kevin Daniel
Mar 6, 2026
Went there and ordered curbside, waited there for about 10 minutes before the app tells me it’s ready and it was on the way, 20 minutes later and about five cars passing the drive-thru, no food and the order disappeared from the app so i couldn't even cancel the order, tried to go inside and it was closed so into the drive-thru i went, i look towards the entrance and i see one of the employees letting in two guys, cool maybe they asked for backup, waited 30 minutes more to even get to the order screen to explain the issue, i was told to go ahead to the next window and they are preparing my order (didn’t they put in that my order was ready? Whatever) so i went to the first window, no employee, other cars ahead and behind me get sick of the wait and start leaving, and there i am, wishing i could do that at this point, i go to the second window and i see two of the employees and the two guys that were let in earlier talking with two of the employees as if there is no one waiting, laughing, yelling and one of them even vaping inside the building (unsure if the employees were vaping too only saw one of them), ONE OF THEM EVEN SAW US IN THE WINDOW AND KEPT YAPPING AWAY WITH THE TWO GUYS, meanwhile the drive-thru line was going AROUND THE BUILDING at this point and there they are just shooting the crap, i only saw the manager running to BOTH WINDOWS trying to get the orders out with one other employee, no sign of more, so literally HALF OF THEIR STAFF ARE WORKING, THE OTHER HALF IS JUST SCREWING AROUND, by the time the manager finally got to the second window to give me my food a little over an hour passed since ordering, finally i had my food, went home and sat on my couch to eat only to find out THE FRIES WERE SOGGY AND THE BURGER WAS LUKEWARM AT BEST, normally this location is good but this time, wow, my night was ruined and my appetite was destroyed