Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Food is often reported as hot and fresh, but there are complaints about cold or old food, particularly fries and sandwiches.
Service Issues
Customers frequently mention slow service, rude staff, and incorrect orders, leading to dissatisfaction.
Cleanliness
The cleanliness of the restaurant is inconsistent, with reports of dirty floors and unsanitary conditions.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, especially with online and drive-thru orders.
Positive Experiences
Some customers praised friendly staff and good food, highlighting specific positive interactions and meals.
JJ
Jason
Nov 7, 2025
5.0
I would like to give a shout out to Caylee I hope I felt it right but I know it did start with a CI asked ironically I just left Panera bread and there was another Kaylee that gave me my food and it reminded me to Write this review because I seen Caylee Dealing with rude customers with a smile on her face and that goes a long way in my book and the manager there he is a great guy. He is a very hard worker. He is a rare breed. I can tell you that much. I I have a good judge of character, a great instinct , For five years, I was traveling all throughout South America. I learned how to speak Portuguese and Spanish so I have a very good sense of instinct when it comes to people and I get of feeling that them two are very hard-working individuals dealing with corporate America in this day of age. Wow they need to be recognized. These are heroes and there’s not enough people out there that are doing the right thing to help us and I am a door dasher and the market is dumping that’s what they tell me but all I see is way more people way more money moving into this area which means there should be a spike in this marketplace and I know there is but I’m not stupid. I’m not someone that is going to sit there and go OK that’s why I do it part-time and I got a new job starting today thank the Lord. I am better at setting up home improvement estimates and I’m so happy to start - The longer I worked for DD the worse it gets and that’s the same thing every dashers tells me. If there is anybody out there that could pray for me and the two that I just mentioned we all need it. I help people every single day. I pay it forward and that’s the way I believe in living God bless.
MK
Michael knight
Nov 4, 2025
1.0
Was really depressed! Wendy's has really gone downhill.... Everything is small sized... The burger meat and everything else.. and it doesn't taste like it used to back in the day!
RR
Rosie Roush
Nov 2, 2025
5.0
Jennifer(the manager) is the absolute best! She makes every experience amazing. I love coming to this store and seeing her!
TW
tim walters
Oct 29, 2025
1.0
Dinning room was locked up at 8 p.m
CP
Carine P
Oct 19, 2025
5.0
Food was hot and fresh and the service was friendly!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Eustis, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Eustis, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (352) 357-5535.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bay St Wendy’s serve breakfast?
Yes, this Wendy’s location in Eustis, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on S. Bay St, Eustis, FL?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
Is delivery available from the Wendy's at 2817 S. Bay St?
Delivery is offered. To check availability near you, enter your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing are available on the Wendy's menu website or mobile app once you select this location.
How can I contact this Wendy's location for questions or feedback?
You can call the location at (352) 357-5535 or contact Customer Care via the Wendy's website live chat or survey.
Is there a drive-thru available at Wendy's on S. Bay St?
Yes, this Wendy's location features a drive-thru service.
Can I order from Wendy's using a mobile app?
Yes, you can order using the Wendy's app available in the Apple App Store or via the quick link for mobile ordering.
What other eateries are near Wendy's on S. Bay St in Eustis?
Nearby dining options include Long John Silver's seafood restaurant and another Wendy's fast food restaurant, ideal for exploring different meal choices.
What nearby convenience stores or gas stations can I visit near Wendy's?
RaceTrac, a nearby gas station and convenience store, is close by and convenient for fueling up before or after dining at Wendy's.
Are there any fitness or wellness centers near Wendy's on S. Bay St?
Planet Fitness gym is nearby, great for a workout before grabbing a meal at Wendy's.