McDonald's

3.6
1438 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20310 Grand Oaks Shoppes Blvd, Estero, FL
33928, United States

Hours

Reviews

3.6
1,438 reviews
5 stars
590
4 stars
276
3 stars
198
2 stars
94
1 star
280

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or stale food, while others praised the freshness and taste.

Service Issues

Several reviews highlighted poor service, including incorrect orders, rude staff, and slow service, particularly during busy times.

Cleanliness

While some customers noted the restaurant was clean, others pointed out issues with bathroom hygiene and cleanliness.

Staff Friendliness

Many customers appreciated the friendly and helpful staff, although there were instances of unprofessional behavior reported.
  • KI
    khulan itgeltugs
    Jan 4, 2026
    1.0
    The slowest Mcdonalds I’ve been to. I ordered some coffee to go and it took more than 20 minutes for them to come.
  • EF
    Ethan Fernandez
    Jan 3, 2026
    1.0
    I’ve been at this McDonald’s 3 different times and each time they have given me a burger with no meat in it. Unacceptable. I have pictures of each time this is incredible
  • RM
    Rick Mercer
    Dec 8, 2025
    1.0
    Worst 2nd window service ever.
  • CC
    Chase
    Nov 21, 2025
    2.0
    App didn’t allow me to add sauces… so i asked front attendant at 2nd window and she tried lying and giving an excuse that they had no sauce… n i was persistent n then magically if i pay theres sauces available… chic fil a is better in every aspect 2 sauce per item.
  • RS
    Robert Smith
    Nov 20, 2025
    1.0
    I don’t go to this one often and only go when i take corkscrew from Lehigh to Estero! This is by far the worse McDonald’s i have ever been to! Every single time i order from here it’s always cold stale food but i always see ton of staff there! I will never go to this McDonald’s ever again! I wish i didn’t have to give it one star!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 20310 Grand Oaks Shoppes Blvd in Estero, FL?

McDonald's is open daily starting at 5:00 AM, with closing times around midnight Sunday through Wednesday, 4:00 AM on Thursday, and 24-hour service on Friday and Saturday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's drive-through is available with hours starting at 5:00 AM most days, with 24-hour drive-through service on Friday and Saturday.