McDonald's

3.6
1427 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20310 Grand Oaks Shoppes Blvd, Estero, FL
33928, United States

Hours

Reviews

3.6
1,427 reviews
5 stars
584
4 stars
275
3 stars
198
2 stars
93
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, noting both friendly staff and rude interactions, particularly during busy times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and inconsistent fulfillment, especially for in-person orders.

Food Quality

Feedback on food quality was varied, with some customers enjoying fresh and hot meals, while others complained about cold, overcooked, or poorly prepared items.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Speed of Service

The speed of service received mixed reviews; some customers appreciated quick service, while others experienced long wait times.
  • SS
    Sven Schmelzeisen
    2 days ago
    5.0
    Für einen amerikanischen McDo sehr sauber mit sehr freundlichen Angestellten.
  • CC
    Chase
    3 days ago
    2.0
    App didn’t allow me to add sauces… so i asked front attendant at 2nd window and she tried lying and giving an excuse that they had no sauce… n i was persistent n then magically if i pay theres sauces available… chic fil a is better in every aspect 2 sauce per item.
  • RS
    Robert Smith
    4 days ago
    1.0
    I don’t go to this one often and only go when i take corkscrew from Lehigh to Estero! This is by far the worse McDonald’s i have ever been to! Every single time i order from here it’s always cold stale food but i always see ton of staff there! I will never go to this McDonald’s ever again! I wish i didn’t have to give it one star!
  • VH
    Veronica Herrera
    Nov 14, 2025
    5.0
    Ha mejorado mucho la calidad en comida, el sabor y el servicio de la gente que trabaja ahí. Son muy amables y te hacen sentir muy bien. Gracias
  • AT
    Ann Tokarski
    Nov 4, 2025
    2.0
    The food was cold and they didn't have are order right. I would highly NOT recommend this McDonald's

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 20310 Grand Oaks Shoppes Blvd in Estero, FL?

McDonald's is open daily starting at 5:00 AM, with closing times around midnight Sunday through Wednesday, 4:00 AM on Thursday, and 24-hour service on Friday and Saturday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's drive-through is available with hours starting at 5:00 AM most days, with 24-hour drive-through service on Friday and Saturday.