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Jimmy John's

3.4
(253 reviews)
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Business Details

21740 South Tamiami Trail, Estero, FL
33928, United States
(239) 402-9671
https://locations.jimmyjohns.com/fl/estero/sandwiches-4606.html

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
21740 South Tamiami Trail, Estero, FL
33928, United States

Hours

Reviews

3.4
253 reviews
5 stars
115
4 stars
29
3 stars
21
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the sandwiches, many expressed disappointment with the quality, including soggy bread and incorrect ingredients.

Inconsistent Hours

Several reviews noted that the location frequently closed earlier than advertised, leading to customer frustration.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of inappropriate attire and uncleanliness.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food, highlighting a few positive experiences.
  • TC
    Tayloe Compton
    Dec 19, 2025
    1.0
    Consistently the worst staff of any JJs I have ever been to. I now drive the extra few miles north to the one by Kroger. My order always has something wrong with it, and it often takes a significant amount of time to make my sandwich.
  • AM
    Al Marcenkus
    Dec 18, 2025
    5.0
    Great sandwiches and very fast service. This is my preferred place for great sandwiches.
  • JK
    J Ken
    Nov 17, 2025
    1.0
    Bad service. Took staff a long Time to come out of the back room. That walk in at all
  • ZZ
    zinson123
    Nov 17, 2025
    5.0
    Love this place! Good fast and inexpensive.
  • GS
    Gregory Charles Shue
    Nov 3, 2025
    3.0
    Lets go back to the future, shall we ? JJ! Why are you toasting your labeled cold gourmet subs? I would've bet you 10 to 1 that yall still would have been successful leaving well enough alone. Next your toasted Sicilian pizza toasted sub...Just over all..not good. Sure it may have been toasted...and sure at some point the roll became crispy...but wrap it up, put in the Togo bag, and leave it out for...never was notified that it was ready btw.....abit...its going to get soft and soggy and stale bread like. Gross! I was thoroughly disappointed. Highlight: the pickelwhich was quite good. It tasted fresh and it had the crunch. And the pickle ranch just added some zest to it all. Great job. In summary... Get back off the "toasted" train...and go back to start

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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