Five Guys

4.4
749 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 23050 Via Villagio Pkwy in Estero is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
23050 Via Villagio Pkwy, Estero, FL
33928, United States

Hours

Reviews

4.4
749 reviews
5 stars
488
4 stars
144
3 stars
55
2 stars
22
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including rude staff and slow service, which negatively impacted their experience.

Food Quality

While many customers praised the burgers and fries, there were complaints about inconsistency in food quality, including undercooked items and soggy fries.

Pricing Concerns

A common theme was dissatisfaction with the high prices, with many customers feeling that the cost was not justified for fast food.

Cleanliness and Atmosphere

Most reviews noted that the locations were clean and had a pleasant atmosphere, although some mentioned issues with staff behavior affecting the overall vibe.

Customer Experience

Positive experiences were highlighted, particularly regarding friendly staff and accommodating service, but these were overshadowed by negative incidents.
  • MC
    Marceline Crowley
    Oct 15, 2025
    1.0
    Got with no teeth and dyed hair working the grill was extremely rude. Her attitude was very that I made the entire experience get ruined for me. I will absolutely not be returning to this location as her behavior was not only disturbing and disgusting. It was unacceptable and unnecessary. Not to mention the fact, the service was horrifically, slow, pretty sure the same female did it on purpose, as she clearly either hates her job or hates her life. Though I don’t blame her for looking like that. I will be calling corporate as well.
  • GB
    Gastón Braithwaite
    Oct 10, 2025
    4.0
    La comida muy buena, no así el servicio. La atención tiene mucho por mejorar.
  • KZ
    Kathy Zenker
    Oct 4, 2025
    5.0
    Best burger and fries ❤️
  • SD
    Scott Datexter
    Sep 26, 2025
    4.0
    Good burgers and fries
  • JD
    Jeremiah Davis
    Sep 17, 2025
    5.0
    Clean, fast service, great burgers and fries!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.