Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 23050 Via Villagio Pkwy in Estero is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Several customers reported poor service, including rude staff and slow service, which negatively impacted their experience.
Food Quality
While many customers praised the burgers and fries, there were complaints about inconsistency in food quality, including undercooked items and soggy fries.
Pricing Concerns
A common theme was dissatisfaction with the high prices, with many customers feeling that the cost was not justified for fast food.
Cleanliness and Atmosphere
Most reviews noted that the locations were clean and had a pleasant atmosphere, although some mentioned issues with staff behavior affecting the overall vibe.
Customer Experience
Positive experiences were highlighted, particularly regarding friendly staff and accommodating service, but these were overshadowed by negative incidents.
MC
Marceline Crowley
Oct 15, 2025
1.0
Got with no teeth and dyed hair working the grill was extremely rude. Her attitude was very that I made the entire experience get ruined for me. I will absolutely not be returning to this location as her behavior was not only disturbing and disgusting. It was unacceptable and unnecessary. Not to mention the fact, the service was horrifically, slow, pretty sure the same female did it on purpose, as she clearly either hates her job or hates her life. Though I don’t blame her for looking like that. I will be calling corporate as well.
GB
Gastón Braithwaite
Oct 10, 2025
4.0
La comida muy buena, no así el servicio. La atención tiene mucho por mejorar.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys location at 23050 Via Villagio Pkwy accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for Five Guys in Estero?
Five Guys in Estero is open daily from 10:30 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup services?
Yes, delivery is available daily from 10:30 AM to 9:30 PM, and in-store pickup is offered.
How can I order food online from Five Guys Estero?
You can order online at https://order.fiveguys.com/location/coconut-point/menu or through the Five Guys app available on Apple App Store and Google Play.
Does Five Guys Estero provide gluten-free options?
Yes, buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk is present, so check allergen info before ordering.
What are some specialties at Five Guys Estero?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
What payment options are accepted at Five Guys Estero?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there outdoor seating and is the restaurant wheelchair accessible?
Yes, Five Guys Estero offers outdoor seating and has wheelchair accessible entrance, parking, seating, and restrooms.
What are some nearby restaurants and attractions around Five Guys Estero?
Nearby are Moe's Southwest Grill, Joe's Fresh Catch seafood restaurant, TGI Fridays, Duck Donuts coffee shop, and Hurricane Grill & Wings. Customers can enjoy a variety of dining options before or after visiting Five Guys.
Are there nearby services and stores useful for customers visiting Five Guys at Coconut Point?
Yes, Relax The Back furniture store, AmTrust Bank, GameStop electronics store, and Pinot's Palette event space are close by, making it convenient to shop or attend events before or after dining at Five Guys.