Chipotle Mexican Grill

Reviews

• CC

  Chloe

  Feb 13, 2026
  3.0
  A meh location. Very low on lots of ingredients at a popular dinner time. Generous portions, but quality lacking. Lots of dirty tables as well.
• JM

  Judith Mendoza

  Feb 12, 2026
  1.0
  I had a very disappointing experience at Chipotle Mexican Grill. The employee who initially took our order was polite and professional, but the female manager (Maria according to other complaints about her) on duty made the entire interaction uncomfortable. We ordered a bowl with double meat (chicken and steak). When we politely asked for an additional portion to reflect the double serving we expected, the manager intervened and insisted the portion was already correct. She then told us we could only add one more (additional charge) type of meat, even though we intentionally ordered both type of meat. She placed the food into our bowl carelessly and treated us and employees disrespectfully. While speaking with an obvious attitude, she told us we would be charged double meat twice. As paying customers, this felt unreasonable and absurd. At checkout, we discovered we were charged four times for the meat on a single bowl — essentially the cost of another bowl. Which we still paid. The manager stood by the register to monitor the transaction and spoke to the cashier in a harsh, accusatory tone to confirm the charge. The situation created visible discomfort among the staff and customers. Throughout the interaction, her tone was rude and dismissive. I have been a long-time customer, but after this experience I will not be returning to this location. Corporate should seriously evaluate who they are employing, as this behavior does not reflect acceptable customer service standards. I feel sorry for her staff who has deal with her attitude everyday.
• JG

  Ju Gall

  Feb 11, 2026
  1.0
  The lady manager “working” the line scooping up sauces and staring into space was super rude and had no customer service skills at all. I had a pickup order for 12:30 and i came in at 12:40. I waited patiently as it was super busy which i totally get but after waiting 10 minutes i asked her if she can get my pickup order on the shelf behind her and she said “you have to ask the lady doing the orders were very busy” mind you she was just standing there doing nothing, meanwhile the poor lady doing the to go orders was doing her best and very busy. What a lazy attitude this woman had, would hate to work with that. Apparently she has a bad attitude according to other reviews, so wasn’t just a bad day
• NB

  Navarro Brown

  Feb 10, 2026
  1.0
  The food was trash, you guys need to cook the rice a little longer. I had tic tak rice all in my bowl , definitely was a waste of money and time
• CW

  Cam Ward

  Jan 30, 2026
  1.0
  Horrible. 7 people were there, but no one was busy. All the tables were dirty, only one guy was serving, and the others were just watching. The Hispanic guy who made my food was fantastic; his coworkers didn't even help him put the lids on the bowls.

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