Chipotle Mexican Grill

Reviews

• SD

  Shaun D

  5 days ago
  2.0
  My first visit to a Chipotle and definitely my last. First of all my wife has a gluten allergy and when we mentioned this to our server it became apparent he had no idea what we were talking about. Thats not his fault, it just comes down to a lack of training but food allergens are important so training is paramount. We were given a card by the manager which explained what my wife could and couldn't eat but by then we had lost our place in the queue. Secondly, no chicken unless we were prepared to wait another fifteen minutes. Thirdly, the food was cold, all of it. I couldn't be bothered to wait in line to complain so we left and ate somewhere else. Don't waste your time and money here.
• DS

  Devin Soper

  Nov 17, 2025
  1.0
  Absolutely horrible experience every time we have visited the store. We operate a large contracting company and all staff have had horrible experiences, especially with the GM Maria having horrible attitudes throwing food all over the place creating a very messy dish with very uneven portions. She has such a negative attitude that she will just walk away in the middle of making your order and let somebody else deal with you. Upon getting home, my food was smashed. Be careful when choosing chipotle do not choose this location as the GM is very unprofessional and if you have young kids, do not eat here as they do not cook the rice correctly as you will have issues with the kids eating burnt Hard very pokey rice/Food As we have also found hair and other items in the food that should not be. Chipotle is great just choose a different location.
• BB

  beek

  Nov 13, 2025
  4.0
  I’m leaving a 4 star because of I’m assuming the manager. The place was packed as it was lunch rush and this lady was just standing and not helping her crew. When it got to packing my bowl, this lady yelled at her staff and said that the lid wasn’t closed. He went to grab a new one but I said it’s fine because i’m dining in anyways. The whole time i was eating she was just staring at her workers and not helping. I feel sorry for the workers there.
• ML

  Maxwell Lewellyn

  Oct 11, 2025
  5.0
  This is the best chipotle on southwest florida. If you’ve been eating chipotle since it first came into this world - you know what the old chipotle taste like…. I had a burrito beautiful wrapped by this young lady last night on 10/10/25 and it was the best chip burrito I have had in the past 5-6 years. Every bite was complete nostalgia - BRAVO
• AY

  Are Youc

  Sep 30, 2025
  1.0
  The night shift staff needs to be fired. I came in at 8:30—even though the store doesn’t close until 11—and there was no chicken, no beef, barely any steak, and no rice. When I asked, they told me the kitchen was closed, and the way they said it came off like they just didn’t want to work. The employee I dealt with was a teenager with earrings. I still placed an order, but when I asked for more steak (since the portion was tiny), they charged me double without even giving me a full portion. I originally wanted chicken, but they didn’t have any because they were already getting ready to close early. Honestly, if you’re going to shut down at 8:30, just say so. When I saw my bill was $19, I told them to keep the food and walked out—just like the customer before me did. In the ten minutes I was there, I saw at least 15 people walk out without ordering. The night shift staff, especially the guy employee with earrings, needs to be replaced.

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