Dairy Queen Grill & Chill

4.1
1004 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
211 E Nine Mile Rd, Ensley, FL
32534-3146, United States

Hours

Reviews

4.1
1,004 reviews
5 stars
556
4 stars
199
3 stars
99
2 stars
49
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported long wait times and unprofessional behavior.

Food Quality

Food quality received varied feedback, with some customers enjoying their meals while others complained about stale items and incorrect orders.

Cleanliness

The cleanliness of the location was noted positively by many, although some reviews mentioned issues with cleanliness during busy times.

Staff Attitude

While many customers appreciated the friendly and accommodating staff, there were also complaints about unprofessional behavior from certain employees.
  • LB
    Lindsey Burgett
    6 days ago
    1.0
    Hard to tell when the door is locked. Will not stay open long like that with only one car in the drive thru. Won't try again
  • DM
    Dana Miles
    Dec 23, 2025
    1.0
    Terrible service had us waiting at the drive thru window for our blizzard just staring at us . Smh gots to do better .
  • BB
    Brink
    Dec 22, 2025
    5.0
    Some DQ locations are better than others. This one is good
  • GR
    Gil Rivera
    Dec 10, 2025
    5.0
    This outfit works hard to please. The place is clean and all the staff are friendly.
  • SS
    Sue Smith
    Nov 21, 2025
    5.0
    Dairy Queen is my favorite place to go when I want a special treat. I really enjoy the banana splits. The employees are friendly.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, and ice cream cakes.

What are the standard operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 11:00 PM Sunday through Thursday, and from 10:30 AM to midnight on Fridays and Saturdays.