McDonald's

Reviews

• JN

  Jerry Nevarez

  2 days ago
  1.0
  I am extremely disappointed with how this location operates and, more importantly, how people are treated here. First, as a DoorDash driver, the wait times are consistently unacceptable. Orders are regularly 30 minutes or more past the expected pickup time, even when the restaurant appears fully staffed. During that time, drivers are losing income and opportunities to complete other deliveries. This level of delay is unwarranted and shows a lack of respect for delivery partners’ time. Second, I personally witnessed a manager (photo attached) behave in a shockingly rude and dismissive manner toward an older customer who calmly asked for a sundae that had been forgotten. The customer was polite and patient, yet the manager slammed the item down and walked away without a word, not even giving him time to ask for a spoon. What made this even more disturbing is that the customer was a veteran, and he was treated with complete disregard. That type of behavior has no place in customer service, especially from someone in a leadership role. That poor man has done more for his communities than ANYONE in the McDonalds restaurante. She clearly has a authority complex where her own staff hates her. Additionally, the overall work ethic at this location is deeply concerning. Several employees appeared disengaged, unmotivated, and uninterested in doing their jobs. I observed staff standing around, contributing little to nothing, while orders continued to back up. At one point, an employee even openly talked about leaving mid-shift. The lack of professionalism and accountability is glaring. The amount of cuss words that are said every time I come into that place when kids are present shows an immense amount of lack of consideration!!! This is a decent neighborhood, and establishments like this should be held to higher standards. Jobs should go to people who want to work, care about customers, and understand basic professionalism. Right now, this location reflects poor management, poor training, and poor attitudes across the board. I would strongly advise management and corporate to reassess their leadership and staff expectations, because the current experience is unacceptable for customers, veterans, and delivery drivers alike. There is so much more I can say but I think my post captures a bit of everything. I really did have 30 minutes just observing all of this and trying not to go off. I knew it wasn’t going to do anything. Similar how I know corporate won’t do anything, even though they see these post. They will also suggest a link. Please don’t send… I’ve wasted enough of my time posting this.
• DS

  Danielle Swan

  Dec 30, 2025
  1.0
  So I order at the kiosk two hamburgers and a large sweet tea. The order was to go. I sat down and waited 25 min later still didn't call my order. A group of young kids came in ordered and got there food in 5 minutes. Two damn burgers and a sweet tea. The inside was not busy at all. Not hard to do. After I saw that I yelled to get a manager and had a Karen moment to which I asked for a refund I didn't want the food just my money back so I could leave. I got my money and left. This is a new McDonalds but if your staff is crap your business is then associated to crap. Fix this location it has potential. Send in undercover boss or something and see how crap this management is.
• HA

  Hagop Atoyan

  Dec 27, 2025
  5.0
  Unlike the experience Chris had (or was it just a paid post?) Mine has been pretty good every single time I've been there, which isn't that many. I prefer "REAL" food like Detwiller's or Publix. Either one will never dissapointt!! And you get it your way. But, when it's a last resort as a "Quick Option" as Chris stated, It's the best of the worst garbage and health hazard risk. But for this review, I will say that all of my last 4 visits were surprisingly a good experience. Food was fresh, hot (not a pannini press), and the fries crispy, hot and fried once, unlike other McDonalds. So I gave them 5 starts, not because the food is healthy, but because when in a tight spot, I rather go there if TacoBell (nexdoor) is closed. McDonald's and Burger King were the "GoTo" places in the 70's. But we're exiting 2025. I say, if all else is a "No Option", give this place a coin toss. You might have an experience like I had, or like the other negative reviews. Either way, you're smart enough to figure that out by yourself.
• ES

  Emily Shaheen

  Dec 21, 2025
  1.0
  As a door dash delivery driver, no one checks on your order if you arrive and They give you attitude if you try and ask about your order. The manager gave me attitude , or what seemed like it . They wore a green polo. Staff was cracking jokes and cursing behind the counter As well as admitting that they don't know what they're doing and just laughing at their incompetency
• JJ

  JJ De Jesus

  Dec 13, 2025
  1.0
  By far, probably the worst McDonalds in America. Drive thru with barely any line takes 30+ min to get your and I’ve been at least a couple times and without exaggeration every time there is something wrong with the food. I recommend eating anywhere but here.

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