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Mecatos Bakery & Café

4.7
(963 reviews)

Business Details

5645 Hansel Ave, Edgewood, FL
32809, United States
(407) 420-0072
https://mecatoscafe.com/hoffner/

About

BakeryCafe
Mecatos is a new concept Café bringing delicious and highly sought after pastries, baked and fried foods typical of Colombia to a relaxed, modern and sleek setting. Combined with one our exquisite coffee drinks, hot chocolate or fruit smoothies, our goal is to create a brand recognized for its dedication to provide our customers with a unique experience every single time they try an item on our menu.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Mecatos Bakery & Café
5645 Hansel Ave, Edgewood, FL
32809, United States

Hours

Reviews

4.7
963 reviews
5 stars
844
4 stars
47
3 stars
18
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the deliciousness and authenticity of the food, particularly the empanadas, arepas, and Colombian coffee.

Customer Service

While many reviews highlighted exceptional service from staff members like Melany, Amanda, and Marla, there were also significant complaints about rude and unprofessional behavior from some employees.

Atmosphere

The ambiance was generally described as welcoming and pleasant, making it a good spot for dining and socializing.

Service Speed

Several customers noted issues with long wait times for food and drinks, indicating a need for improvement in service efficiency.
  • BB
    Blessings
    1 day ago
    4.0
    Saludos!! Quiero comentarles, con mucho respeto, si han considerado cambiar los envases de anime por opciones más eco-amigables o aptas para calor. Siento que la calidad de su comida luciría mucho más y sería más saludable para todos. Envases para comida UNICEL : ⚠️👎🏻 (conocido como anime, icopor o unicel) no solo es difícil de reciclar, sino que al entrar en contacto con alimentos calientes libera toxinas. se considera tóxico, especialmente cuando se calienta o entra en contacto con alimentos calientes/grasosos, liberando estireno, un compuesto considerado cancerígeno que contamina la comida. Hoy en día el consumidor valora mucho más la salud .. Comida deliciosa : ⭐️⭐️⭐️⭐️⭐️ Atencion : ⭐️⭐️⭐️⭐️⭐️ Los empleados son muy amables y cordiales. Limpieza impecable: ⭐️⭐️⭐️⭐️⭐️ Bendiciones 🙌🏻
  • PB
    Phil Boles
    Feb 26, 2026
    5.0
    We recently came across this place while traveling, and when they read the total we couldn't believe what we got in return. There's tons of options for food, and all of them incredible. The iced coffee slapped like iced coffee should, and the quesitos nailed it with the honey coating and cream cheese filling. Definitely a new staple for us in Orlando!
  • CY
    christina young
    Feb 25, 2026
    5.0
    Everyone was so kind throughout my whole experience here. My table ordered different varieties of food and our server, Marla, brought out different sauces and explained them to us so we could add them to our meals. The food is scrumptious! And their pastries and dessert are fantastic every time I come. My personal favorite is their pan de bono!
  • IM
    isabella moreno
    Feb 22, 2026
    5.0
    Melany provided spectacular service at Mecatos. From the moment I arrived, she was incredibly kind, attentive, and professional. She made me feel welcome the entire time and made sure I had everything I needed. On top of that, she works with such positive energy and a great attitude that it truly enhances the whole experience. You can tell she genuinely cares about doing her job well and enjoys serving customers. I would definitely come back and recommend her without hesitation. Thank you, Melany, for a five-star service!
  • DR
    David Rosinante
    Feb 7, 2026
    1.0
    As a Hispanic customer, I was especially disappointed by the way I was treated during my visit. I came in expecting to feel welcomed and respected, but instead, I was met with poor attitude and a lack of courtesy from the staff. It was hurtful and frustrating to feel disrespected in a place where I expected cultural understanding and warmth. On top of that, the wait time was unreasonably long, even for simple coffee orders. After waiting far too long, the drinks were still poorly prepared and clearly rushed. My coffee was incorrect, poorly mixed, and lacked the quality you would expect. What made this experience even more frustrating was the lack of urgency and accountability. There was no apology for the delay and no real effort to fix the mistakes. It felt like customer satisfaction was not a priority at all. I believe in supporting Hispanic-owned and Hispanic-staffed businesses, but experiences like this make it difficult. Respect, quality, and professionalism should be standard. Unfortunately, this location failed in all three. I will not be returning and would not recommend this place to others.

Frequently Asked Questions About Mecatos Bakery & Café

What type of cuisine and products does Mecatos Bakery & Café offer?

Mecatos Bakery & Café offers pastries, baked and fried foods typical of Colombia, along with coffee drinks, hot chocolate, and fruit smoothies.

What are the regular business hours of Mecatos Bakery & Café?

The café is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.

Brand Certified Facts from Mecatos Bakery & Café

This information is certified by Mecatos Bakery & Café and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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