Mecatos is a new concept Café bringing delicious and highly sought after pastries, baked and fried foods typical of Colombia to a relaxed, modern and sleek setting. Combined with one our exquisite coffee drinks, hot chocolate or fruit smoothies, our goal is to create a brand recognized for its dedication to provide our customers with a unique experience every single time they try an item on our menu.
Customers consistently praised the deliciousness and authenticity of the food, particularly the empanadas, arepas, and Colombian coffee.
Customer Service
While many reviews highlighted exceptional service from staff members like Melany, Amanda, and Marla, there were also significant complaints about rude and unprofessional behavior from some employees.
Atmosphere
The ambiance was generally described as welcoming and pleasant, making it a good spot for dining and socializing.
Service Speed
Several customers noted issues with long wait times for food and drinks, indicating a need for improvement in service efficiency.
BB
Blessings
1 day ago
4.0
Saludos!!
Quiero comentarles, con mucho respeto, si han considerado cambiar los envases de anime por opciones más eco-amigables o aptas para calor. Siento que la calidad de su comida luciría mucho más y sería más saludable para todos.
Envases para comida UNICEL : ⚠️👎🏻
(conocido como anime, icopor o unicel) no solo es difícil de reciclar, sino que al entrar en contacto con alimentos calientes libera toxinas. se considera tóxico, especialmente cuando se calienta o entra en contacto con alimentos calientes/grasosos, liberando estireno, un compuesto considerado cancerígeno que contamina la comida.
Hoy en día el consumidor valora mucho más la salud ..
Comida deliciosa : ⭐️⭐️⭐️⭐️⭐️
Atencion : ⭐️⭐️⭐️⭐️⭐️ Los empleados son muy amables y cordiales.
Limpieza impecable: ⭐️⭐️⭐️⭐️⭐️
Bendiciones 🙌🏻
PB
Phil Boles
Feb 26, 2026
5.0
We recently came across this place while traveling, and when they read the total we couldn't believe what we got in return. There's tons of options for food, and all of them incredible. The iced coffee slapped like iced coffee should, and the quesitos nailed it with the honey coating and cream cheese filling. Definitely a new staple for us in Orlando!
CY
christina young
Feb 25, 2026
5.0
Everyone was so kind throughout my whole experience here. My table ordered different varieties of food and our server, Marla, brought out different sauces and explained them to us so we could add them to our meals. The food is scrumptious! And their pastries and dessert are fantastic every time I come. My personal favorite is their pan de bono!
IM
isabella moreno
Feb 22, 2026
5.0
Melany provided spectacular service at Mecatos. From the moment I arrived, she was incredibly kind, attentive, and professional. She made me feel welcome the entire time and made sure I had everything I needed. On top of that, she works with such positive energy and a great attitude that it truly enhances the whole experience.
You can tell she genuinely cares about doing her job well and enjoys serving customers. I would definitely come back and recommend her without hesitation. Thank you, Melany, for a five-star service!
DR
David Rosinante
Feb 7, 2026
1.0
As a Hispanic customer, I was especially disappointed by the way I was treated during my visit. I came in expecting to feel welcomed and respected, but instead, I was met with poor attitude and a lack of courtesy from the staff. It was hurtful and frustrating to feel disrespected in a place where I expected cultural understanding and warmth.
On top of that, the wait time was unreasonably long, even for simple coffee orders. After waiting far too long, the drinks were still poorly prepared and clearly rushed. My coffee was incorrect, poorly mixed, and lacked the quality you would expect.
What made this experience even more frustrating was the lack of urgency and accountability. There was no apology for the delay and no real effort to fix the mistakes. It felt like customer satisfaction was not a priority at all.
I believe in supporting Hispanic-owned and Hispanic-staffed businesses, but experiences like this make it difficult. Respect, quality, and professionalism should be standard. Unfortunately, this location failed in all three. I will not be returning and would not recommend this place to others.
Frequently Asked Questions About Mecatos Bakery & Café
What type of cuisine and products does Mecatos Bakery & Café offer?
Mecatos Bakery & Café offers pastries, baked and fried foods typical of Colombia, along with coffee drinks, hot chocolate, and fruit smoothies.
What are the regular business hours of Mecatos Bakery & Café?
The café is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.
Does Mecatos Bakery & Café have happy hour specials? If so, when?
Yes, happy hour is available every day of the week from 4:00 PM to 8:00 PM.
What meal times are served at Mecatos Bakery & Café?
Mecatos serves breakfast, brunch, lunch, dinner, and happy hour menus.
What payment options does Mecatos Bakery & Café accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
What services for ordering does Mecatos Bakery & Café provide?
They offer in-store pickup and delivery services, including a drive-through option.
What is the dress code for visiting Mecatos Bakery & Café?
The attire at Mecatos Bakery & Café is casual.
What is the address and contact information for Mecatos Bakery & Café?
The café is located at 5645 Hansel Ave, Edgewood, FL 32809. You can contact them at +1 407-420-0072 or via email at hoffner@mecatoscafe.com.
Are there any convenient nearby stores where I can stop before or after visiting Mecatos Bakery & Café?
Yes, there is a 7-Eleven convenience store nearby where you can quickly grab snacks, drinks, or lottery tickets before or after visiting the café.
Which nearby places can help with travel and money transfer while visiting Mecatos Bakery & Café?
Western Union for money transfer services and Gulf Air Cargo for travel arrangements are located near Mecatos Bakery & Café.
What nearby leisure or service spots can complement my visit to Mecatos Bakery & Café?
You can visit Down and Dirty Barbers lounge for grooming, Ink An Bean Tattoo or Creamtwosugars for tattoos and piercings, or The CigarBox-Orlando bar and lounge nearby.
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Certified March 01, 2026Yext Knowledge Graph
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