Strachan's Ice Cream & Desserts is just like the old-fashioned mom-and-pop ice cream shops of yesteryear. We touch memories from the past and create memories for the future. Everything in our shop is made in-house! We have something for everyone -homemade ice cream, award-winning carrot cake, creamy and delicious homemade fudge, sorbet, key lime pie topped with swiss merengue, key lime pie dipped in chocolate on a stick. coconut cake, homemade brownies, old-fashioned banana splits and much more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.