Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Doral Subway® Restaurant at NW 41st Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
My name is Amine (A-M-I-N-E), and this is my first time ever writing a Google review.
On December 24th, 2025, around 1:30, I accidentally placed a mobile order at the wrong Subway location, which was about 40 minutes away. As soon as I noticed the mistake, I tried calling the restaurant to cancel the order.
A female employee answered the phone and told me, “hold on, I’ll call you back.” She never called back. After waiting a few minutes, I called again. This time, she seemed to have difficulty speaking English and hung up on me. I tried calling several more times, and she continued to hang up without helping or explaining anything.
I was simply trying to cancel an order, but no one assisted me and the issue was never resolved. Very disappointing customer service.
SL
sergio larios
Oct 11, 2025
1.0
Creo que debes mejorar un poco el tema de la atención al cliente Daiky Rodríguez y aprender un poco de tu compañera que es excelente.