Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overall decline in standards.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and poor hygiene practices.
Speed of Service
Many reviews indicated slow service, with long wait times for orders and issues with order accuracy.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted positive experiences.
PM
Paola Mestre
4 days ago
1.0
Pésimo el servicio de verdad que ni ganas de comer dan en ese McDonald’s, te quieren cobrar por una salsa 25 centavos, aún y cuando acabas de hacer una orden grande, la persona que estaba hoy a las 5 pm no es nada agradable
TT
Tony Torre
Feb 21, 2026
3.0
Don't bother getting a table number, the manager is to elite to bring you your food to the to your table.
EM
Eliecer Morales
Feb 8, 2026
5.0
Excelente servicio en este McDonalds. Un lugar limpio y una excelente atención por parte de todos.
EH
Esteban H
Jan 24, 2026
3.0
Why have any option for extra pickles if everything is ask for it it never happens?? And ketchup
AS
Al Scaletti
Jan 8, 2026
3.0
I was disappointed because the food not only was cold.The people were not very helpful. What I did wanna exchange my food for hot food? The experience just became worse. I cannot recommend mcdonald's at all.Because of the food quality has gone downhill.
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