Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incomplete orders.
Cleanliness
Customers reported unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or lacking flavor.
Management Issues
Several customers expressed concerns about the management's lack of oversight and inability to address staff behavior and service problems.
HB
Helen Beth
Feb 17, 2026
4.0
Service was great although it did take a little longer because it seems like they’re under staff, but attitude was awesome. The food tasted great. The burger had so much flavor.
I’m not a big fan of the ambience. I don’t like to order the little machines the chairs feel hard kinda like they want you to leave quick don’t like that. You can’t see them. Prepare your food back in the day but hey, how things must change I guess.
SS
Stephanie
Jan 29, 2026
1.0
placed my order on the app an hour and 20 mins before they closed. pulled up and the man at the speaker asked for my code after saying that i was picking up and online order, told me they can’t find my order and to reorder through the speaker. i decline because im not about to pay again for my order and he said if i don’t pick up the app order it would be refunded. i pressed cancel order on the app but it tells me its not able to cancel since its already being prepped. i get down since the dining hall is open and show the manager my app and how i can’t cancel the order. she tells me she stopped orders from incoming 30 minutes ago (@10:30pm) when they closed at 12:00 am the reason being “maintenance” and that she can redo my order for a “promo”. (why did the man at the speaker ask for my order code if they cancelled incoming orders 30 mins ago????) and while talking to her she rudely yelled to the man working in the window “is it 11:00 pm yet??”. i ended up leaving with no food and “hopefully” a refund. oh btw they placed those cones in the entrance of the drive through right after my boyfriend and i walked out of the dining hall. i had a feeling they just didn’t want to make our order.. nobody wants to work anymore!!! do not place your order or come to this mcdonald’s unless you want to leave with no food.
SS
Stephanie
Jan 22, 2026
1.0
⭐️ ZERO STARS — DISGUSTING AND UNACCEPTABLE - MANAGER NEEDS TO BE FIRED!
On January 21, 2026 at approximately 10:45 a.m., I witnessed behavior at this McDonald’s that was so inappropriate and disturbing it left me genuinely disgusted.
During normal business hours, in a restaurant open to the public, a person who appeared to be the store manager entered the men’s restroom area with another male customer. The customer was wearing a royal blue hoodie jacket, dark shorts, black Crocs, and a red hat. Shortly after they entered, explicit sexual noises were clearly audible.
Let that sink in: this was happening inside a fast-food restaurant, during the morning rush, while customers were present.
This was not subtle. This was not questionable. This was blatantly inappropriate conduct occurring in a food establishment, raising serious concerns about sanitation, professionalism, public decency, and management oversight. No customer — ever — should be subjected to this while simply trying to order food.
This is beyond a “bad experience.” This is a health and safety issue and warrants immediate investigation by corporate leadership and the local Health Department. If this is the level of behavior being tolerated or ignored by management, then the integrity of this location is deeply compromised.
I strongly urge McDonald’s corporate offices and health authorities to look into this incident immediately. Until then, I advise customers to avoid this location entirely. The environment was unprofessional, disturbing, and unacceptable by any standard. Manager walks out 25 minutes later and heads to food service area and handles customer food. ABSOLUTELY DISGUSTING.
KW
Kristopher Williams
Jan 4, 2026
1.0
Waited five minutes in drive thru for no one to answer only for my order to be missing one of the items. Garbage service.
AP
Alexander Padron
Dec 26, 2025
2.0
Malisima y pésima atencion. Este macdonald siempre se la pasa vacio y los empleados dormidos en 2.oportunidades he ido y siempre falta comida. Deberian de rotar todo ese personal
What are the delivery hours for McDonald's in Doral?
Delivery is available Monday to Friday from 5:30 AM to 11:45 PM, and on weekends from 6:00 AM to 11:45 PM.
What are the operating hours for the drive-through at McDonald's in Doral?
The drive-through is open Monday to Friday from 5:30 AM to 12:00 AM, and on Saturdays and Sundays from 6:00 AM to 12:00 AM.
Does McDonald's in Doral offer curbside pickup and contactless delivery options?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at the McDonald's located at 9501 NW 41st St, Doral?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's in Doral?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What services does McDonald's in Doral provide to enhance customer experience?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's in Doral located?
It is located at 9501 NW 41st St, Doral, FL 33178, USA.
What nearby restaurants can customers visit before or after McDonald's at 9501 NW 41st St?
Nearby restaurants include La Tremenda (Spanish cuisine and cocktail bar), Monserrate Restaurant (Colombian, Mexican, and Latin American cuisine), Trattoria Di Campo (Italian), Sushi Joe (Japanese), and Capriccio Doral (Italian delicatessen).
What nearby shops and services can visitors find near McDonald's in Doral?
Nearby you can find Exquisite Jewelers, Pandora Jewelry at Exquisite Jewelers, OXXO Care Cleaners, Jade Optical, and several beauty salons including Miriam Style and Nestor Cortes Hair Salon.
Are there any nearby shopping centers or services that complement a visit to McDonald's in Doral?
Yes, the Doral Centre shopping center and several stores like GAMA Uniforms and Fajas MYD Store Doral are close by, offering clothing and educational supplies.
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