McDonald's

3.9
1839 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9501 NW 41st St, Doral, FL
33178, United States

Hours

Reviews

3.9
1,839 reviews
5 stars
897
4 stars
382
3 stars
241
2 stars
85
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of training.

Order Accuracy

Many reviews mentioned issues with incorrect or incomplete orders, leading to frustration among customers.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Wait Times

Customers frequently complained about excessively long wait times for food, often exceeding 30 minutes.

Food Quality

There were multiple complaints about cold or poorly prepared food, including items that were stale or not cooked properly.
  • KW
    Kristopher Williams
    Jan 4, 2026
    1.0
    Waited five minutes in drive thru for no one to answer only for my order to be missing one of the items. Garbage service.
  • AP
    Alexander Padron
    Dec 26, 2025
    2.0
    Malisima y pésima atencion. Este macdonald siempre se la pasa vacio y los empleados dormidos en 2.oportunidades he ido y siempre falta comida. Deberian de rotar todo ese personal
  • JB
    J Katina Barrios
    Nov 21, 2025
    1.0
    Tiene muy mala atención. Un empleado de nacionalidad chilena me trató muy mal y fue muy grosero. La comida fue echa con mala intención. El manager no sabía nada del restaurante y parecía perdida. Absoluta decepción.
  • RF
    Rafael Fonseca
    Nov 21, 2025
    1.0
    My little brother literally had his bag pulled out of his hands by an employee — a Chilean guy who always wears a cap and glasses. He’s been rude before, but this time he went way too far. Instead of talking to us or even checking what was going on, he just snatched the bag like we were doing something wrong. I told him to just ring us up correctly and asked for a receipt, especially since he never puts paper in the machine. It’s always some kind of issue with this place. I get that most of the workers here are young, but that’s exactly why a manager needs to actually supervise. And honestly, the manager had no idea what he was doing. He didn’t handle anything, didn’t step in properly, and somehow managed to make it feel like we were the problem. He made my whole family feel like we were trying to steal, which was completely disrespectful and unnecessary. This isn’t the first time I’ve had problems at this location, but it’s definitely the worst experience so far. The attitude, the lack of training, and the overall disrespect from the staff are unacceptable. No family should ever be treated this way, and a manager shouldn’t allow this kind of behavior from anyone on their team.
  • JO
    jorge otaola
    Nov 9, 2025
    1.0
    Laziest managers and working staff. They always close early and act stupid ignoring clients trying to order.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Doral?

Delivery is available Monday to Friday from 5:30 AM to 11:45 PM, and on weekends from 6:00 AM to 11:45 PM.

What are the operating hours for the drive-through at McDonald's in Doral?

The drive-through is open Monday to Friday from 5:30 AM to 12:00 AM, and on Saturdays and Sundays from 6:00 AM to 12:00 AM.