McDonald's

3.9
1833 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9501 NW 41st St, Doral, FL
33178, United States

Hours

Reviews

3.9
1,833 reviews
5 stars
893
4 stars
382
3 stars
242
2 stars
84
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the overall customer service experience.

Food Quality

Many reviews highlighted issues with food quality, including cold and poorly prepared items, as well as complaints about old frying oil.

Wait Times

Customers frequently mentioned excessively long wait times for food, with some stating they waited over 30 minutes for their orders.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and unsanitary conditions in the bathrooms.

Inconsistent Experience

While some customers had positive experiences, many others reported significant issues, indicating a lack of consistency in service and food quality.
  • JB
    J Katina Barrios
    3 days ago
    1.0
    Tiene muy mala atención. Un empleado de nacionalidad chilena me trató muy mal y fue muy grosero. La comida fue echa con mala intención. El manager no sabía nada del restaurante y parecía perdida. Absoluta decepción.
  • RF
    Rafael Fonseca
    3 days ago
    1.0
    My little brother literally had his bag pulled out of his hands by an employee — a Chilean guy who always wears a cap and glasses. He’s been rude before, but this time he went way too far. Instead of talking to us or even checking what was going on, he just snatched the bag like we were doing something wrong. I told him to just ring us up correctly and asked for a receipt, especially since he never puts paper in the machine. It’s always some kind of issue with this place. I get that most of the workers here are young, but that’s exactly why a manager needs to actually supervise. And honestly, the manager had no idea what he was doing. He didn’t handle anything, didn’t step in properly, and somehow managed to make it feel like we were the problem. He made my whole family feel like we were trying to steal, which was completely disrespectful and unnecessary. This isn’t the first time I’ve had problems at this location, but it’s definitely the worst experience so far. The attitude, the lack of training, and the overall disrespect from the staff are unacceptable. No family should ever be treated this way, and a manager shouldn’t allow this kind of behavior from anyone on their team.
  • JO
    jorge otaola
    Nov 9, 2025
    1.0
    Laziest managers and working staff. They always close early and act stupid ignoring clients trying to order.
  • LV
    Luis daniel Valbuena
    Oct 30, 2025
    1.0
    Queria comer dentro y llegue a tiempo pero aparentemente los empleados tienen el reloj adelantado, llegue a las 10:18pm y la puerta estaba cerrada le pregunte por la ventana a uno de los empleados y me indico q ya habian cerrado, lo que no entiendo es que en la misma puerta tienen el horario de dine in y decia que el horario es hasta las 11:00pm
  • RC
    Ricardo Jesus Consonni
    Oct 30, 2025
    1.0
    ME PARECE INJUSTO QUE VENGAMOS EN HORA LABORAL QUE SIGUE ABIERTO , Y NOS CIERRAN LA PUERTA EN CARA . DICIENDO QUE ESTAN CERRADOS ... CUANDO EL LOCAL CLARAMENTE ABRE HASTA LAS 11 PM asi dice su misma puerta , y son las 10.20 cuando llegue y no nos dejaron pasar

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Doral?

Delivery is available Monday to Friday from 5:30 AM to 11:45 PM, and on weekends from 6:00 AM to 11:45 PM.

What are the operating hours for the drive-through at McDonald's in Doral?

The drive-through is open Monday to Friday from 5:30 AM to 12:00 AM, and on Saturdays and Sundays from 6:00 AM to 12:00 AM.