McDonald's

3.9
1935 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8403 NW 12th Street, Doral, FL
33126, United States

Hours

Reviews

3.9
1,935 reviews
5 stars
991
4 stars
390
3 stars
235
2 stars
82
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including slow response times, rude staff, and incorrect orders.

Food Quality

Customers expressed dissatisfaction with food quality, including missing items, poorly prepared meals, and inconsistent portion sizes.

Cleanliness

Several reviews mentioned cleanliness issues, such as dirty tables and facilities, impacting the overall dining experience.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and inadequate handling of customer complaints.
  • MZ
    Min Zheng
    Dec 28, 2025
    4.0
    Average place, service is a bit slow.
  • AA
    Andrea
    Dec 17, 2025
    1.0
    Service is lacking, they forget items in order. When I drove back to get the forgotten items, they didn’t even want to give me fresh ones. My McFlurry was melted, when I asked them to remake it they just blended it.. My bacon quarter pounder was missing (you guessed it) the bacon 😅 And they didn’t want to give me 2 buffalo sauces? I rarely go to McDonald’s and honestly, this is why. Sorry guys but it was so bad I have to write this review
  • MM
    milton muñiz
    Dec 5, 2025
    1.0
    Don’t come to this McDonald’s I basically paid to get a really bad service
  • MC
    Michelle Lopez (Chelly)
    Nov 22, 2025
    1.0
    The manager at this location demonstrates unprofessional and discourteous behavior. Unfortunately, she is the individual with whom customers primarily interact through the drive-thru. During my attempt to provide my code from the McDonald's app, I was rushed, and when I asked for guidance, her tone was dismissive. Additionally, when I tried to add to my order, she became visibly irritated, to the extent that another team member apologized on her behalf. This level of service is not acceptable. I recommend additional customer service training and a review of management practices to promote a more positive and respectful customer experience.
  • KO
    Kevin Otway
    Nov 11, 2025
    1.0
    I received my coffee with the lid sip opening lined up with the seam which caused it to leak coffee onto me. I've had a similar thing happen with the other area coffee company but hadn't experienced it at McDonald's before. I have received less than desirable service from McDonald's in general and this restaurant specifically. For example, when one orders using the kiosk & uses the tent & number info to have order brought to the table, they will call you up to the counter to pick up your order. It has been my experience that this is the case at many if not all area McDonald's. With stiff competition especially coming from Chili's advertising about getting more & staying to enjoy, one might think McDonald's might be sensitive to the customer experience. But, my observations bear out a different notion. Maybe McDonald's restaurants are so busy with a recent better than expected sales period that they can afford to take consumers for granted -- even to the point of engaging in what appears to be a wilful act to line the sip opening of the lid up with the seam in order to generate a leak & a negative experience.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 8403 NW 12th Street, Doral, FL?

Delivery is available Monday through Saturday from 5:30 AM to 10:45 PM, and on Sunday from 6:00 AM to 10:45 PM.

When can I use the drive-thru service at McDonald's in Doral?

The drive-thru is open daily from 5:30 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 11:00 PM on Sunday.