Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,919 reviews
5 stars
981
4 stars
386
3 stars
234
2 stars
81
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with employees being rude and unhelpful, particularly during busy hours.
Speed of Service
Many customers reported slow service, especially at the drive-thru, with long wait times being a common complaint.
Food Quality
While some customers praised the freshness and taste of the food, others expressed disappointment with the quality, including cold or poorly prepared items.
Cleanliness
Feedback on cleanliness was mixed; some customers noted well-maintained facilities, while others reported dirty tables and restrooms.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and inadequate handling of customer complaints.
- MCMichelle Lopez (Chelly)2 days ago1.0The manager at this location demonstrates unprofessional and discourteous behavior. Unfortunately, she is the individual with whom customers primarily interact through the drive-thru. During my attempt to provide my code from the McDonald's app, I was rushed, and when I asked for guidance, her tone was dismissive. Additionally, when I tried to add to my order, she became visibly irritated, to the extent that another team member apologized on her behalf. This level of service is not acceptable. I recommend additional customer service training and a review of management practices to promote a more positive and respectful customer experience.
- KOKevin OtwayNov 11, 20251.0I received my coffee with the lid sip opening lined up with the seam which caused it to leak coffee onto me. I've had a similar thing happen with the other area coffee company but hadn't experienced it at McDonald's before. I have received less than desirable service from McDonald's in general and this restaurant specifically. For example, when one orders using the kiosk & uses the tent & number info to have order brought to the table, they will call you up to the counter to pick up your order. It has been my experience that this is the case at many if not all area McDonald's. With stiff competition especially coming from Chili's advertising about getting more & staying to enjoy, one might think McDonald's might be sensitive to the customer experience. But, my observations bear out a different notion. Maybe McDonald's restaurants are so busy with a recent better than expected sales period that they can afford to take consumers for granted -- even to the point of engaging in what appears to be a wilful act to line the sip opening of the lid up with the seam in order to generate a leak & a negative experience.
- JLJairo LopesOct 30, 20255.0Ótimo local para o lanche e relaxar!
- BMByron MarinOct 24, 20251.0I visited your restaurant on October 24th, and unfortunately, the attitude of the employees was quite disappointing. I usually come here frequently and have always enjoyed the experience, but this visit has made me reconsider returning.
- MIMaylin InfanteOct 15, 20251.0Very disappointed with this specific McDonald’s. The fries portion are always extremely small, and the McFlurry does not have barely any mix-ins. I hope they improve their portions and quality.
Frequently Asked Questions About McDonald's
What are the McDonald's delivery hours at 8403 NW 12th Street, Doral, FL?
Delivery is available Monday through Saturday from 5:30 AM to 10:45 PM, and on Sunday from 6:00 AM to 10:45 PM.
When can I use the drive-thru service at McDonald's in Doral?
The drive-thru is open daily from 5:30 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does McDonald's at this location offer curbside pickup and delivery options?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's in Doral?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Where is this McDonald's located?
This McDonald's is located at 8403 NW 12th Street, Doral, FL 33126, USA.
What are some nearby restaurants to McDonald's in Doral?
Nearby restaurants include Alegria By El Rancherito (Colombian), El Tropico Restaurant Doral (Cuban & Caribbean), Sushi Jungle (Asian), Philly Steak Sub Shop, and Nostra Pizza Restaurant.
Are there any automotive services close to this McDonald's?
Yes, Doral Automotive and Lorenzo Buick GMC, both offering automotive repair and car dealership services, are near this location.
What nearby shops and salons can I visit around McDonald's at Doral?
Image and Style Beauty Salon provides beauty and hair services, and Sun Touch Miami is a women's clothing store nearby.
Can I find fuel and convenience stores near McDonald’s at 8403 NW 12th Street?
Yes, there is a Shell gas station and convenience store close to this McDonald's, ideal for refueling before or after your visit.