Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff displaying rude behavior and a lack of professionalism.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and small portions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and facilities.
Speed of Service
Many customers experienced slow service, particularly at the drive-thru, with long wait times reported.
MM
Marcos
3 days ago
5.0
A pillar of our community
YA
Yissel Almeida
Feb 22, 2026
1.0
Super mal servicio, fui por el mostrador con la orden móvil y le digo por favor ponme también un refresco que lo voy a pedir ahora porq me falto agregarlo a la orden, me dice tienes que pedirlo primero si no no como si yo me fuera a robar un simple vaso. Lo pedí se demoró cantidad a pesar de que le dije que tenía prisa. Pienso que no deberían poner delante a una sola señora de la tercera edad porque se retrasa muchísimo el servicio.
GM
Gudelia Mendoza
Feb 22, 2026
4.0
Eramos 8 personas, y esperamos más de media jornada para que nos sirvieran, el pedido, yo solo tomó café, y dos más solo pedimos café, creo que se tardaron mucho.
VG
Victor Gallo
Feb 7, 2026
5.0
Real good to eat here nice for family and kid
AC
Amir Chapman
Jan 29, 2026
1.0
Customer service is TERRIBLE. Food was very cold and when I asked them nicely to make it over they had such an attitude. I also got a large smoother once and it wasn’t even filled to the top and they refused to make it over
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