Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported poor customer service, particularly from management, with complaints about rudeness and lack of professionalism.
Food Quality
While some customers praised the food quality, others experienced issues such as incorrect orders and unsanitary conditions.
Cleanliness
Several reviews highlighted cleanliness issues in the restaurant, including dirty tables and restrooms.
Staff Attitude
Multiple reviews mentioned unwelcoming and unfriendly attitudes from staff, particularly older employees.
XG
Xavier Guerra
6 days ago
1.0
The young man at the drive thru had the most bland personality and gave me 1 sauce for 10 pc nuggets. He wanted to charge me extra for more. Didn't even crack a smile, just trash customer service. Will be going to the one on 12th st instead. They give extra sauce.
YM
Yoander Portelles Martínez
Feb 26, 2026
5.0
Honestly, I go almost every day and they always treat me so well. The service is amazing, and their products are top-notch too.
EM
Eliecer Morales
Feb 8, 2026
5.0
Excelente servicio y atención en este McDonald, por parte de todos especialmente de la Sra. Catalina. Muy gentil y servicial ella.
JL
Jennifer Leal
Jan 22, 2026
1.0
I had a very disappointing experience at this McDonald’s due to the manager’s behavior. For absolutely no reason, the manager called me “dumb,” which was extremely disrespectful and unprofessional.
The manager is an older lady with white hair, and after reading other reviews for this location, it’s clear that many customers are specifically complaining about her behavior as well. This seems to be an ongoing issue, not just a one-time situation.
A manager should set an example of professionalism and respect, but instead she showed a complete lack of empathy and basic customer service. This type of attitude is unacceptable, especially from someone in a leadership position.
I truly hope corporate management takes this seriously, because customers should never be treated this way.
GA
Genesis Rincones Aleman
Jan 19, 2026
1.0
La vieja que atiende al frente es bien desagradable, tiene muy mala atención al cliente.
En la aplicación de McDonalds te dan la opción que te llevan la comida a la mesa, y la señora después de que pasaron unos minutos, gritó mi nombre y me tuve que parar he irla a buscarla, cuando puse servicio a la mesa. Destacando que el local estaba vacío!
Ordené un McFlurry con fudge (que se paga extra, como para que no te sirvan una porción razonable) y le puso un poquito, al punto de parecer que ni le puso!
Es de verdad una falta de respeto.
What are the regular opening hours of this McDonald's location?
McDonald's in Doral, FL is open daily from 5:30 AM to 11:00 PM.
When is the delivery service available at this McDonald's?
Delivery is available every day from 6:00 AM to 10:30 PM.
What are the drive-thru operating hours for this McDonald's?
The drive-thru is open daily from 5:30 AM to 11:00 PM.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from this McDonald's online?
You can order online through their delivery URL: https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Does this McDonald's location have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
Which nearby banks can customers visit before or after dining at McDonald's?
Nearby banks include Chase Bank, The Bank of Miami, Centennial Bank, and US Century Bank - Doral, convenient for banking needs around your visit.
Are there any nearby gas stations close to the McDonald's in Doral?
Yes, nearby gas stations include Shell, Chevron Station Miami, and Chevron, which can be helpful for travelers fueling up before or after eating.
What other fast food options are near this McDonald's?
There is another McDonald's and Wendy's located nearby, offering more fast food choices in the area.
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