McDonald's

3.8
2154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11390 NW 41st St, Doral, FL
33178, United States

Hours

Reviews

3.8
2,154 reviews
5 stars
1,019
4 stars
409
3 stars
266
2 stars
92
1 star
368

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, particularly from management.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Several reviews noted slow service times, with long waits for food even during non-peak hours.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • JM
    Jose Martinez
    2 days ago
    1.0
    No matter what your station in life, you should perform your work with pride. I asked for extra diced onions on my double cheeseburger and I got this slop by someone who clearly does not want to work today. I did not send it back for fear of someone spitting in it or worse. Hopefully this results in a “coaching opportunity”. At least the bathrooms were clean and tidy.
  • AN
    Ana Navarro
    4 days ago
    1.0
    Pésima atención, varias veces he venido y siempre pasa lo mismo, una sola persona entregando las órdenes, filas enormes esperando, la señora que atiende quejándose que está sola y no puede con todo y todo el mundo molesto, no es culpa de la persona que atiende, es culpa del manager de la tienda que no coloca más personal y que no les importa hacer esperar a las personas. Pésimo todo
  • AS
    allen slade
    Dec 22, 2025
    4.0
    It's McDonald's 😂
  • GG
    Gamal Atteya (Gurudine)
    Dec 14, 2025
    1.0
    I visit this location frequently, but my experience today was completely unacceptable. I placed a mobile order at 9:00 AM for a Mocha Frappé with an espresso shot. I waited in the drive-thru for 10 minutes, being told to 'wait a second' repeatedly, only to finally be told the frappe machine was being cleaned. Why is the machine being cleaned at 9:00 AM during the morning rush instead of overnight? Furthermore, if the machine is down, why wasn't the item disabled on the app? The situation got worse when I spoke to the manager (I believe her name was Coralita). She was incredibly dismissive, rude, and defensive. She refused to give me a cash refund—which other managers have done in the past—claiming it would 'come out of her pocket.' Instead, I had to wait while she spent 5 minutes figuring out a workaround to refund my card, which ended up being 11 cents short (which she then handed me the 11 cents in cash). I returned after my shift because the card refund hadn't processed yet, and I simply wanted the product I paid for or my cash back immediately. She was condescending, refused to help, and offered zero solutions. I am now out of money, wasted my time, and was late to work. This manager lacks basic customer service skills and professionalism. Trash franchise and would never ever come back here.
  • CS
    Christine Shaw
    Dec 12, 2025
    2.0
    Did not receive my full order in my takeout. Did not notice until I got home. 😔 . Chicken strips were dry overcooked or sat too long...

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Doral, FL?

This McDonald's is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday from 5:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's?

Drive-thru is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday until 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.