McDonald's

3.8
2138 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11390 NW 41st St, Doral, FL
33178, United States

Hours

Reviews

3.8
2,138 reviews
5 stars
1,013
4 stars
405
3 stars
266
2 stars
89
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some employees are praised for their friendliness, while others are criticized for rudeness and poor attitude.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.

Cleanliness

The restaurant is noted for being clean by some customers, while others reported unsanitary conditions.

Wait Times

Customers frequently complained about long wait times, especially during busy hours.

Management Issues

Several reviews highlighted problems with management, including rudeness and lack of support for staff.
  • DO
    Daniel Otero
    Nov 16, 2025
    1.0
    Fui al restaurante a pedir mi comida y lo que viví fue completamente inaceptable. La máquina no emitió ticket y, aun habiendo pagado, la empleada se negó a darme mi pedido porque supuestamente no aparecía en el sistema. Estuve esperando más de 40 minutos mientras me decían que la comida ya se había entregado a otra persona, cosa que claramente no era cierta. La actitud de la encargada fue totalmente deficiente: evitaba mirarme, no respondía a mis consultas y parecía más interesada en evadir la situación que en resolver el problema. Fue necesario levantar la voz y exigir hablar con un gerente para que finalmente me entregaran lo que ya había pagado. Una experiencia que me hizo perder tiempo, energía y paciencia. El servicio al cliente necesita ser revisado urgentemente; esto no es lo que se espera de un restaurante de esta cadena.
  • JG
    Jeffrey Gonzalez
    Nov 15, 2025
    5.0
    Best in the area. By miles
  • EM
    Elvis. M
    Nov 6, 2025
    1.0
    Cartoonishly slow service
  • AC
    Adriana Cabrera
    Oct 5, 2025
    5.0
    The register who helped us was Genessis, on a Sunday afternoon. It didn’t feel like a typical fast-food restaurant because of the outstanding service she provided. The food and atmosphere were impeccable, and the location is also very convenient. Highly recommend!
  • AM
    alberto martinez
    Sep 28, 2025
    2.0
    the place was empty and the cleaning lady with 6 other dirty tables preffered to watch me clean my own table , their food is really not that good doest taste like time ago i dont know why i keep coming to places like this time to fire this company a go to places like 5 guys, skinny luie or chick filet

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Doral, FL?

This McDonald's is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday from 5:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's?

Drive-thru is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday until 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.