McDonald's

Reviews

• DS

  Daniel James Sarmiento

  Feb 3, 2026
  1.0
  Failure to Communicate and Comprehend is what Id describe the title of this Review. This isn't out of pettiness. Apparently others have had the same experience with an older lady. I usually have a good experience all the time around everywhere and I leave good reviews (Check my history) but this is the first time ive ever had a bad experience amywhere. Let me preface this by saying that the Headphones that all the employees at mcdonalds can hear everything thats going on in the drive thru, this is important towards the end of the story. Drive-Thru I ordered 3 Cheesebugers and 2 Spicy McCrispys and SPECIFICALLY asked to add Pickles and Onions. The screen usually updates with the operators controls as well and saw that he didnt add the onions or pickles so I mentioned it again and told him that'll complete my order, he says "Next window". I pull up to the window and he asks "Hey, youre the one with the 3 cheese burgers and 2 mc crispys?" And I politely corrected him "Yes, with added pickles and slivered onions?" And he nods his head. I pay for it and receipt says Add shredded lettuce. I gave him the benefit of the doubt and thought that was routine for add-ons. Next window the lady gives the food to me, I check, and it has lettuce with none of my add ons. I mentioned it and told her that I mentioned it to the guy before I paid. I give it back, she apologizes, and she asks me to confirm what the add ons were. "Slivered onions and Add pickles" I tell the lady, and she was nice enough to ask if I still want the lettuce and I told her "I would like the Lettuce removed". She acknowledges. 2 minutes later, she comes back and gives it to me again and she asks for me to confirm everything on the sandwich. I open it, It STILL has lettuce, she apologizes again and gets her Older Supervisor who then walks up to the window saying "You wanted no lettuce??" I responded "I never wanted lettuce.", she responds "Then why did you order lettuce?", I respond "I NEVER ordered lettuce! I specifically confirmed it 3 TIMES with the guy at the drive thru AND payment window. I guarantee you that All 3 of you who have headphones on HEARD that I specifically mentioned Pickles and Onions". She walks away and they get my food corrected for the 3rd time of playing Musical Sandwiches. And here's the best part, the supervisor tried to gaslight me, she heard me initially order my add ons but had the audacity to say that I ordered lettuce. This is literally my usual, If I wanted lettuce, I would've just ordered the Spicy Mccrispy Deluxe. Make it make sense...
• AA

  anon

  Jan 17, 2026
  1.0
  There is an old lady there that clearly does not want to be working at McDonalds. She complained about everything. When I had trouble using my points, she kept saying they were expired when I was pulling up new codes in front of her, instead of helping me out she said “Esta expirado” (Not even in English when I’m speaking in English) and left the register dismissing me, so I had to figure out how to do it on my own using the kiosk. Later she didn’t give me my ice cream with my order and brought it way later and when I politely asked for a plastic cup she goes “no that’s for a sundae” and again walked away with out helping me when all I asked for was a cup since it was runny. Lastly, while I was leaving she asked why I was leaving with my drink and saying it wasn’t allowed and acuses me of stealing drinks from the fountain so I had to tell her MULTIPLE times that I had paid for my drink. It was just so annoying and I don’t understand why she had to make others feel as miserable as she was someone needs to tell her to just put the fry’s in the bag.
• AH

  Angela Henriquez

  Jan 16, 2026
  1.0
  La comida bien. La AtencionCliente MALA! La encargada CERO AMABLE! Dice q cierran a las 12, a las 11 la manager con la Escoba, limpiando y diciendo q estamos cerrados, practicamente corriendo a quienes estabamos adentro consumiendo. The food was good. However, the customer service was terrible. The manager was extremely unfriendly. Although they say they close at 12, at 11 the manager was already sweeping, cleaning, and repeatedly saying that they were closed, basically rushing out customers who were still inside and consuming.
• TM

  Taty D'Onghia Hand Made

  Jan 14, 2026
  1.0
  El restaurante es un desastre! solo dos pantalla para pedir y una estaba dañada. y el gerente totalmente descontrolado y los empleados. No prestaban atención de los cliente ni de lo que necesitaba cada persona ni siquiera para hacer el pedido
• JM

  Jose Martinez

  Jan 10, 2026
  1.0
  No matter what your station in life, you should perform your work with pride. I asked for extra diced onions on my double cheeseburger and I got this slop by someone who clearly does not want to work today. I did not send it back for fear of someone spitting in it or worse. Hopefully this results in a “coaching opportunity”. At least the bathrooms were clean and tidy.

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