Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, particularly from management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Several reviews noted slow service times, with long waits for food even during non-peak hours.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
JM
Jose Martinez
2 days ago
1.0
No matter what your station in life, you should perform your work with pride. I asked for extra diced onions on my double cheeseburger and I got this slop by someone who clearly does not want to work today. I did not send it back for fear of someone spitting in it or worse. Hopefully this results in a “coaching opportunity”. At least the bathrooms were clean and tidy.
AN
Ana Navarro
4 days ago
1.0
Pésima atención, varias veces he venido y siempre pasa lo mismo, una sola persona entregando las órdenes, filas enormes esperando, la señora que atiende quejándose que está sola y no puede con todo y todo el mundo molesto, no es culpa de la persona que atiende, es culpa del manager de la tienda que no coloca más personal y que no les importa hacer esperar a las personas. Pésimo todo
AS
allen slade
Dec 22, 2025
4.0
It's McDonald's 😂
GG
Gamal Atteya (Gurudine)
Dec 14, 2025
1.0
I visit this location frequently, but my experience today was completely unacceptable. I placed a mobile order at 9:00 AM for a Mocha Frappé with an espresso shot. I waited in the drive-thru for 10 minutes, being told to 'wait a second' repeatedly, only to finally be told the frappe machine was being cleaned. Why is the machine being cleaned at 9:00 AM during the morning rush instead of overnight? Furthermore, if the machine is down, why wasn't the item disabled on the app?
The situation got worse when I spoke to the manager (I believe her name was Coralita). She was incredibly dismissive, rude, and defensive. She refused to give me a cash refund—which other managers have done in the past—claiming it would 'come out of her pocket.' Instead, I had to wait while she spent 5 minutes figuring out a workaround to refund my card, which ended up being 11 cents short (which she then handed me the 11 cents in cash).
I returned after my shift because the card refund hadn't processed yet, and I simply wanted the product I paid for or my cash back immediately. She was condescending, refused to help, and offered zero solutions. I am now out of money, wasted my time, and was late to work. This manager lacks basic customer service skills and professionalism. Trash franchise and would never ever come back here.
CS
Christine Shaw
Dec 12, 2025
2.0
Did not receive my full order in my takeout. Did not notice until I got home. 😔 . Chicken strips were dry overcooked or sat too long...
What are the regular operating hours for this McDonald's location in Doral, FL?
This McDonald's is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday from 5:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's?
Drive-thru is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday until 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Does this McDonald's offer delivery services, and what are the delivery hours?
Yes, delivery is available daily with hours from 6:00 AM to 12:45 AM Monday through Thursday, extended to 3:59 AM on Friday and Saturday starting at 4:00 AM, and Sunday from 4:00 AM to 12:45 AM.
What types of pickup and delivery options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I place an order through a mobile app at this McDonald's location?
Yes, you can order via the McDonald's App available on iOS and Android. Links are provided to download the app and place orders online.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service.
What nearby fast food options are close to this McDonald's in Doral?
Nearby fast food options include another McDonald's and Burger King, both within the vicinity, providing additional dining choices.
Are there any beauty and spa services near this McDonald's location?
Yes, nearby you can find Selah Med Spa, Harmony Med Spa Doral, Bethel Beauty Spa, May Beauty, Catherinebrows, and Cuts by Manny offering various beauty and spa services.
Which nearby places of interest might customers visit before or after dining at McDonald's?
Customers can visit nearby places like Ocean Hunters Dive Center for hobbies, MiniTown Party indoor event space for family fun, or Team Taekwondo sports club for fitness and martial arts training.