Panera Bread

Reviews

• AT

  Adrianna Toth

  6 days ago
  5.0
  Consistently good food and friendly service. Clean, comfortable atmosphere and a great spot for a quick meal or coffee break. Always reliable
• TY

  Teena York

  Dec 28, 2025
  5.0
  I'm really grateful to Ronnie who took the time to help me with the issues I was having with the app. Everyone here is friendly and helpful
• LA

  Leila Tatiana Andersch

  Dec 18, 2025
  1.0
  WOW - truly speechless. As a mom needing something somewhat healthy as I drive my kids to their activities, we figured Panera would do the job. My mistake... Go through the drive-thru...ask for 1. Ciabata cheese steak sandwich "with no peppers and no onions" 2. Three iced sugar cookies. And a few other things...a total of 3 full meals that I asked for my sides to be the chips. As I am waiting and looking into the kitchen as there are 3 teenagers that kept putting things and taking things out of this one bag...in my head I'm saying "I hope thats not mine...because that's a lot of hands touching my food". Sure enough it was. Thankfully we were early to our activities so we decided to eat in the parking lot. As I am taking things out of the bag I notice a cinnamon roll (didn't order), and a brownie (didn't order). No sight of the cookies. So I go through the drive-thru again...to tell them they gave us the wrong pastries. So we get the right pastries and return the other ones. Go back to the parking lot, open my sandwich only to realize it was some sort of pesto chicken sandwich....NOT my ciabata cheese steak with "no peppers and no onions". Now I'm frustrated.... So I go back through the drive-thru... She asks: "so what was your sandwich again? Me: half of a ciabata cheese steak with "no peppers and no onions" Wait 5 minutes and I get a wrapped sandwich. My mistake?? Not opening it right on the spot!!!! Open the sandwich to find ALL OF THE PEPPERS AND THE ONIONS!! Looking for our 3 chips?? Nowhere in sight!!!! WOW LIKE WOW. If I wouldn't have had the time to sit in the parking lot to eat our meal, I would have been one pissed off mom on the road. TRAIN THE TEENAGERS!!!!! THEY BARELY HAVE ANY LEVEL OF CUSTOMER SERVICE. They should at least get the food right! Never offered not even a partial refund...but a free cookie though! 🙄
• GR

  Gina Rainey

  Dec 10, 2025
  5.0
  The server at the pickup window went above and beyond! It’s rare to have someone be that wonderful in the food industry. I wish I could remember his name, but he had beautiful dreadlocks and a snake tattoo on his hand. I really wanted extra ice with my unsweetened tea. He went back and made it perfect. I know this may sound like something small but to me it’s those little things that make a difference. I appreciated it very much! Also my food didn’t disappoint either! Thank you.
• SF

  Seth Fornerette

  Nov 30, 2025
  1.0
  Was there this afternoon. My aunt and I ordered a cup of Mac n cheese, cup of broccoli cheese soup, half a cranberry walnut chicken salad sandwich and a small soda and coffee. The Bill comes to $36.80. My Aunt pays it before I really realize what's going on. So we get receipt and the cashier has charged us for 2 bowls of soup as well as a full chicken salad sandwich. So when we bring it to the cashier's attention, she isn't happy at all, she goes into the back and from where we order we can hear her blaming us as if it's our fault. Granted even if she misunderstood my aunt on the size of her Mac n cheese, I clearly stated half a sandwich as well as a cup of soup, not a bowl. And besides what's the big deal, a simple mistake. Well the manager comes out and is clearly ticked off that she has to deal w this. She refunds the money then we had to change cash registers so of course that just ticked her off even more so. Then we reordered our food. It's an $11, difference. Not that big of a deal. But their sign says they'll get the order right or we get some sort of treat. Well we didn't say anything. Because it's already been an issue. So then it takes about 15 mins to nuke out soups and toast the bread and plate it up. Freaking ridiculous. I worked kitchens for 10+ yrs. I know exactly how long it takes to prepare this order, esp when the soups are preportioned. They intentionally took their time. Then we had to ask for our cups for the drinks that they conveniently forgot. I hate to see how they react if there was a real issue. We weren't rude or pushy. I made sure to thank the manager for helping us and that we appreciated it. And we still were treated as if it's our fault that their employee tried to upcharge us and then when we pointed it out it's our fault. The entire visit was ruined by our treatment not to mention the wait and the bland food. It was a basic order and all this trouble for something so simple. I would not recommend this place ever.

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