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Dunkin'

2.7
(796 reviews)

Business Details

1012 Highway 98 E, Destin, FL
32541, United States
(850) 517-4080
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Destin, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1012 Highway 98 E, Destin, FL
32541, United States

Hours

Reviews

2.7
796 reviews
5 stars
221
4 stars
85
3 stars
69
2 stars
57
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inattentive staff, leading to frustration and dissatisfaction.

Food Consistency

Many reviews highlighted issues with food quality and consistency, including cold food, incorrect orders, and poorly prepared items.

Staff Attitude

There were numerous complaints about rude or unprofessional behavior from staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with individual staff members and enjoyed specific menu items.
  • NS
    Noah Shatken
    Jan 30, 2026
    1.0
    The airport Should throw these clowns out worst coffee I’ve ever had and I have money preloaded on my Dunkin card and they said sorry they don’t participate. What kind of crap is that this place sucks.
  • SA
    Summer Alan
    Jan 7, 2026
    2.0
    I’ve had good coffee here before but it’s inconsistent. Me and my partner always have same order and you can tell the drinks were made differently with creaminess and taste . Food also lack being made consistently too unfortunately.
  • KB
    Katherine Byers
    Dec 31, 2025
    2.0
    Employees are lazy and inattentive, the poor gentleman working the window was the only one working and he was so sweet, the other employees care more about gossip, and smoking than taking care of any customers, took us almost 20 minutes to get 2 sandwiches, 1 coffee, and 4 doughnuts. I’m glad there are 3 locations in this town.
  • DB
    D B
    Dec 14, 2025
    1.0
    As a New Yorker moving to Destin Florida, it’s extremely disappointing to see that the only Dunkin’ Donuts in town has the worst service and the worst management I’ve ever seen. This store location can’t even handle two or three orders together without having to wait 10 - 20 minutes for a coffee. There seems to be absolutely no training If you order anything with any food, it takes 10 to 15 minutes every single time and there’s always a problem with the order like they don’t understand their own food that they’re serving What I would recommend for this place is somebody from corporate to send a trainer down to this location to train the staff because they obviously have no clue what they’re doing here. The food always comes out wrong. The coffee orders are wrong. A lot of the time and the time to serve customers is always excessive or if you go through the drive-through constantly being told to go park and wait 10 minutes for a coffee or a bagel to come out. It shouldn’t be like this they need help bad There are so many other donut locations in this city that makes it very difficult to even wanna come back here
  • DF
    DB FL
    Dec 6, 2025
    1.0
    Not Impressed - Do Better I stopped by here recently, and honestly, I was pretty disappointed. It wasn’t even busy, a couple drive through cars, but I still had to wait way too long for any service. The staff didn’t seem in any rush at all—just kind of going through the motions and not really paying attention. While one spoke friendly, he was very nonchalant, almost seemed like an act. For a place that wasn’t busy, I expect things to move a lot quicker. Instead, I was ignored and basically disrespected. Looked like they were more focused talking to each other on headsets than showing urgency to complete orders. No hustle, no urgency, just a lack luster attempt to fake kindness. I won't come back until there's a staff change.

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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