Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with some expressing disgust over finding foreign objects in their meals.
Management Issues
Several reviews pointed to ineffective management and a lack of proper training for employees, leading to consistent service failures.
YA
Yesenia Alvarez
1 day ago
3.0
I’m new in the area but my food was cold and fries were not fresh. I will try again to give them the benefit of the doubt.
SJ
Shonda Jackson
4 days ago
1.0
The employees here are so rude. They never say hello or properly address customers. The issue is Management! Management themselves are rude and impolite, that's why the Employees mimic their behavior!
JK
Jessica Kissling
6 days ago
1.0
Ordered a Big Mac meal & chicken sandwich $5 meal and even rounded up for the charity. Get home and have a 10 piece nugget and fish o filet. Tried calling the store no answer. I go in the mornings & everything is correct and fresh. Go at night and its always a gamble. Do better!!
LL
Lynn
Feb 15, 2026
1.0
This is the worst McDonald's you can ever go to in the entire world. I have been to McDonald's in the US, France and England. We (US) should be embarrassed. The food was cold, never even microwaved, the people there didn't say hi thank you goodbye, nothing. Whoever owns this franchise will never get my money. Look at how disgusting this food looks. I feel for the animals that sacrificed themselves for such a disgusting, dirty place where the food ends up in the garbage. I want to post my pictures of the food I got today, but don't see the option. I wouldn't want to see it either.
SC
SL CasFern
Feb 1, 2026
1.0
Twice in the last 2 months I was left sitting in curbside pickup for over 40 mins BOTH time after I checked in. Curbisde runners saw me as they helped everyone else in other curbside spots. So Called the store repeatedly no answer. Drove through the drive thru and was give a bag of cold food and a drink with no ice. Asked for ice and was given attitude and window shut on my face.
I asked for the manager and she refused to come the window. Take your business up the road. This is hands down the worst experience both times.
Ps - food was also made incorrectly and was cold.