McDonald's

2.9
241 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1241 E Normandy Blvd, Deltona, FL
32725, United States

Hours

Reviews

2.9
241 reviews
5 stars
86
4 stars
19
3 stars
16
2 stars
25
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning issues like missing items and incorrect orders.

Service Speed

Numerous reviews highlighted extremely long wait times for food, both in the drive-thru and inside the restaurant, with some customers waiting over 30 minutes.

Customer Service

Feedback indicated poor customer service, with reports of rude staff, lack of acknowledgment, and unprofessional behavior from employees and management.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and items not prepared as requested.

Cleanliness and Environment

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions, contributing to a negative dining experience.
  • GG
    Grimm GS
    1 day ago
    1.0
    The staff at this location are terrible at their jobs. Every time I come down here, my order is messed up in some major way. The last time, I ordered a quarter pounder with no cheese and guess what, it had cheese on it. I didn't realize this until I got home. I was fed up because this is the third time they've messed up my order so I drove all the way back and asked that they remake my food and comp my meal because I had to waste a half hour of my time coming down here to get my food remade when it should have been made right the first time. Manager told me they would remake the food but would not refund me. "Thats now how they do things here." I'll never eat here again after this.
  • DT
    Dee T
    Nov 17, 2025
    2.0
    Everytime they get the ice coffee wrong and when you try to tell them it's wrong they looking at you like no it's not and arguing back.These lil girls that work there need an attitude adjustment and customer service.The one on Deltona blvd always gets it right but it's farther but I guess will be go there instead..If corporate does read this,GET BETTER MORE MATURE MANAGEMENT TEAM BECAUSE WHAT YOU HAVE RUNNING THAT PLACE SUCKS!!!!
  • LC
    Lindsey C
    Nov 13, 2025
    3.0
    Staff are nice but the curbside waiting is terrible. I waited exactly 13 mins just for small fries and chicken nuggets. Come on. I understand you hate your job but prolonging time only makes it harder on yourself. It’s dumb. Don’t think I’ll come back to this one anymore since it’s been going on for the last few times. And they used to be quicker than that.
  • AA
    Amanda
    Nov 9, 2025
    1.0
    I went there for a reward, had to pay for it. Then they didn't even get my coffee right. It's not the first time they got my order wrong for the coffee and I had to pull up to 2nd window both times. Highly recommend not going to this location, instead go to the one on howland and elkcam
  • YY
    Yaya
    Oct 30, 2025
    1.0
    Worst location the one on Deltona is better. I ordered a spicy Mc crispy deluxe combo and when I got my food, it was cold. The sandwich had no lettuce. They gave me the wrong drink and my medium fry was half filled and cold. Also no straw because who needs straws. $20 plus tip for my driver wasted.

Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Is the drive-thru available 24/7 at this McDonald's?

Yes, the drive-thru is open 24 hours every day.