Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
The staff here are rude and have zero clue about communication and customer service. Specifically those working on Thursday 9th April at 7pm.
SS
Star Cloud Seventeen
3 days ago
5.0
I always love going, the food is great! Stephen and Maria always make us feel like we are family! Rosita makes the best soup!
AT
andrea trent
5 days ago
3.0
The Google maps app menu has shrimp dishes but they do not serve shrimp anymore.
DS
Debbie Seidel
Mar 31, 2026
1.0
I was eating my tropi-chop bowl and there was legitimately a snail shell mixed in with my food. The most disgusting food experience I’ve ever had.
1A
1eah a
Mar 9, 2026
5.0
I had a really good experience at the drive-thru at Pollo Tropical. The young man with the glasses working the window was super nice and respectful. He made sure my order was right and had a really friendly attitude the whole time.
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Certified April 05, 2026Yext Knowledge Graph
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