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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customer experiences with service quality are mixed; while some praise the friendly and attentive staff, others report slow service and poor customer interactions.
Food Consistency
There are frequent complaints about the inconsistency of food and smoothie quality, with some customers receiving incorrect orders or items lacking ingredients.
Cleanliness
Several reviews mention cleanliness issues, including messy conditions and unsanitary practices, which detract from the overall experience.
Staff Performance
While many customers appreciate the efforts of specific staff members like Junior, there are also reports of rude behavior and lack of attention from some employees.
Customer Engagement
Customers express frustration over the lack of communication, such as unanswered phone calls and poor handling of complaints, impacting their overall satisfaction.
RN
R N
Nov 6, 2025
1.0
Worst tropical smoothie I’ve ever been to. Ordered a Caesar salad and got a wrap. Salad and tomatoes were wilted and very little chicken in it. Banana was cracked open and mushy. Staff don’t follow instructions for your order if you want things taken out and have no attention to detail.
ZB
Zannah B
Aug 22, 2025
2.0
messy, slow, overall terrible service, smoothie made wrong, cross contamination was the only thing i could see with the station being so dirty. needs all the help it can get. the workers are nice good people but wow what a terrible location.
KK
Kathy Kornet
Aug 14, 2025
4.0
Seems a bit messy. Hard to tell where to order for walk ins.
Asked if I could order a smoothie with 3 different flavors...Coconut, Banana & Pineapple. The Boca store said "Sure!" The Delray store said "No" until I said that the Boca store made one for me.
Anyway, Delray made my smoothie but I think it's missing an ingredient.
I appreciate the willingness to make my smoothie to order.
AW
Amber West
Jun 29, 2025
1.0
Hair in Cesar wrap. Lunch wraps taste different every time I’ve ordered from this location