Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,520 reviews
5 stars
734
4 stars
341
3 stars
179
2 stars
93
1 star
173
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including dry and overcooked chicken, incorrect orders, and food that appeared old or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer needs.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Inconsistency
Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
- MBMaureen BajonJan 5, 20265.0The food was good and delicious,a
- ODobmf desertfoxDec 20, 20253.0Not as good as the one in Boca and they never have chimi churry
- SPSchuman PadovanyDec 20, 20255.0Pollo Tropical is a good place to eat. It's affordable and the workers are courteous
- CNChilandie NoelNov 30, 20251.0I ordered a food there uber driver never show up and mark my order as delivered but I call the store nothing was done about they told me that I will be getting a refund in days instead of having my food send to me that’s the worst place to order
- MFMónica FernándezNov 22, 20252.0Ha decaído mucho, en todos los sentidos. Vi a un cocinero sin guantes chupandose los dedos.
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours for Pollo Tropical in Delray Beach?
Pollo Tropical is open every day from 10:30 AM to 12:00 AM (midnight).
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service. You can order online at https://order.pollotropical.com/menu/pollo-tropical-s-militarydelray-beach-fl.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American cuisine, featuring dishes like grilled chicken marinated in citrus and mojo roast pork.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and children and even has a children's menu available.
What payment methods does Pollo Tropical accept?
Pollo Tropical accepts major credit cards including American Express, Discover, Mastercard, and Visa.
Does Pollo Tropical provide options for takeout and curbside pickup?
Yes, Pollo Tropical offers takeout, curbside pickup, and no-contact delivery services.
Are there any nearby urgent care or medical centers around Pollo Tropical?
Yes, MD Now Urgent Care is nearby, providing convenient options for medical attention before or after your visit.
Where can customers find banking services close to Pollo Tropical?
Several banks are nearby including Transcapital Bank, Fifth Third Bank & ATM, Power Financial Credit Union, TD Bank, PNC, and Wells Fargo Bank, making it convenient for customers to handle banking needs before or after dining.
What nearby food options are available around Pollo Tropical?
Nearby food choices include Burger King, Lindburgers Delray Beach, Taco Bell, It's Just Wings, and McDonald's, providing a variety of fast food and casual dining options.
Does Pollo Tropical have wheelchair accessibility and other amenities for visitors?
Yes, Pollo Tropical provides wheelchair accessible entrances, parking, seating, and restrooms. It also has high chairs and free parking, welcoming all guests including families.