Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
1,574 reviews
5 stars
738
4 stars
335
3 stars
205
2 stars
109
1 star
187
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including dry chicken, overcooked rice, and missing items from orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions in dining and restroom areas.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and enjoyable meals.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality.
- JVJose VelasquezNov 9, 20252.0The cashier need to pay more attention to the customer and not her coworker. I couldn't understand if they were talking about me or if they were discussing what happened on their favorite TV show. The restaurant needed to be cleaned and bathroom were very dirty. When I finished eating and went to the restroom that's when I noticed how bad things were and couldn't wash my hands because there was no soap. It made me wonder how the employees are properly washing there hands with no soap. I am pretty sure that I will not be coming back to this location.
- DNDaniel NortonSep 30, 20255.0Food was great, first time they forgot my cheesy yuca bites and drink. They gave me regular yuca which was still delicious! Food is great nonetheless.
- TMTodd MitchellSep 26, 20255.0Soooo good
- SDShaida DamuSep 24, 20251.0Horrible place , today I went in and they forgot an item I paid for. It’s when I got home I realized they didn’t put the extra side in my bag. This is not first time they done this, they do this all the time!!!! I was trying to call but nobody answered.
- JOJuan OrtegaSep 18, 20255.0Nice environment fresh yummy food. What more could you ask for. Clean place
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Delray Beach?
Pollo Tropical in Delray Beach is open daily from 10:30 AM to midnight, with delivery available until 11:30 PM every day.
Where is Pollo Tropical located in Delray Beach?
Pollo Tropical is located at 950 Linton Blvd., Delray Beach, FL 33444, USA.
How can I place a delivery order from Pollo Tropical?
You can place a delivery order online at https://order.pollotropical.com/menu/pollo-tropical-linton-blvddelray-beach-fl?handoff=delivery.
Does Pollo Tropical offer takeout and dine-in options?
Yes, Pollo Tropical offers both takeout and dine-in options for customers.
What kind of cuisine does Pollo Tropical serve?
Pollo Tropical serves fresh 24-hour citrus marinated chicken and a creative take on traditional Cuban and Latin American dishes.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Is Pollo Tropical family-friendly and accessible?
Yes, Pollo Tropical welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Are there any nearby gyms where I can work out before dining at Pollo Tropical?
Yes, 9Round Fitness, a gym and active life center, is located near Pollo Tropical, perfect for a workout before or after your meal.
What other dining options are nearby Pollo Tropical in Delray Beach?
Nearby dining options include Papa Giuseppe Pizza (Italian restaurant), The Poké Company (poke restaurant), Subway (sandwich shop), Firehouse Subs, and Dairy Queen for ice cream and fast food.
Are there any wellness services near Pollo Tropical?
Yes, nearby wellness options include Hand and Stone Massage and Facial Spa, Inner Health Chiropractic, Dr. Kristina Jensen (chiropractor), and several dentists and health providers.