Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
1,583 reviews
5 stars
741
4 stars
338
3 stars
205
2 stars
109
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about dry chicken, missing items, and overcooked sides.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and enjoyable meals.
- HPHelio PonceDec 30, 20251.0I always order chicken with rice and beans, and it comes with bread. Twice now, the food was delivered missing the bread without any warning. Saying it’s ‘out of stock’ is not acceptable. It’s a basic item. This is disrespectful to the customer. Cheap food doesn’t mean free service. My money deserves respect.
- JMJoseph MoralesDec 27, 20251.0The manager Haitian woman with long pink nails. Touches her face and nose, touched money from drive thru customers and never washes her hands. Then has the audacity to begin serving food. I asked her nicely to put on gloves, she turns around and says something offensive in her native tongue. The disrespect is beyond comprehension. She is lucky I am a Christian man.
- NCNancy CaserasDec 18, 20255.0Muy sabroso
- JVJose VelasquezNov 9, 20252.0The cashier need to pay more attention to the customer and not her coworker. I couldn't understand if they were talking about me or if they were discussing what happened on their favorite TV show. The restaurant needed to be cleaned and bathroom were very dirty. When I finished eating and went to the restroom that's when I noticed how bad things were and couldn't wash my hands because there was no soap. It made me wonder how the employees are properly washing there hands with no soap. I am pretty sure that I will not be coming back to this location.
- DNDaniel NortonSep 30, 20255.0Food was great, first time they forgot my cheesy yuca bites and drink. They gave me regular yuca which was still delicious! Food is great nonetheless.
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Delray Beach?
Pollo Tropical in Delray Beach is open daily from 10:30 AM to midnight, with delivery available until 11:30 PM every day.
Where is Pollo Tropical located in Delray Beach?
Pollo Tropical is located at 950 Linton Blvd., Delray Beach, FL 33444, USA.
How can I place a delivery order from Pollo Tropical?
You can place a delivery order online at https://order.pollotropical.com/menu/pollo-tropical-linton-blvddelray-beach-fl?handoff=delivery.
Does Pollo Tropical offer takeout and dine-in options?
Yes, Pollo Tropical offers both takeout and dine-in options for customers.
What kind of cuisine does Pollo Tropical serve?
Pollo Tropical serves fresh 24-hour citrus marinated chicken and a creative take on traditional Cuban and Latin American dishes.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Is Pollo Tropical family-friendly and accessible?
Yes, Pollo Tropical welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Are there any nearby gyms where I can work out before dining at Pollo Tropical?
Yes, 9Round Fitness, a gym and active life center, is located near Pollo Tropical, perfect for a workout before or after your meal.
What other dining options are nearby Pollo Tropical in Delray Beach?
Nearby dining options include Papa Giuseppe Pizza (Italian restaurant), The Poké Company (poke restaurant), Subway (sandwich shop), Firehouse Subs, and Dairy Queen for ice cream and fast food.
Are there any wellness services near Pollo Tropical?
Yes, nearby wellness options include Hand and Stone Massage and Facial Spa, Inner Health Chiropractic, Dr. Kristina Jensen (chiropractor), and several dentists and health providers.