Chipotle Mexican Grill

Reviews

• BB

  brooke bors

  3 days ago
  1.0
  I visited this Chipotle location at around 10:45 PM on Friday, about 15 minutes before closing. The employee taking my order (an Indian man with a beard) was extremely rude and unprofessional. When he told me there was no white rice, I looked at my boyfriend with a surprised expression. I wasn’t complaining or making a scene. He immediately responded with attitude, saying, “I don’t know what you expect, we close in 10 minutes.” I work in the restaurant industry, so I fully understand end-of-night limitations, and I wasn’t upset about the rice being unavailable. What bothered me was the disrespect. When I told him there was no need to be rude, he doubled down and said my facial expression was “surprising.” As I left, he continued to mock me for reacting to the lack of white rice. There is absolutely no reason to talk to customers that way — especially when they aren’t being rude or demanding. This experience was uncomfortable, unprofessional, and honestly disappointing. I hope this location addresses this behavior because customer service should never look like this.
• ZM

  Zain Mansoor

  3 days ago
  5.0
  The two guys working tonight, 11/21 around 9:45pm. Didn’t get y’all’s name but the burrito was insanely well rolled and thank you for the awesome interaction during my visit. Every job needs people like the two of y’all. Great service with some great conversation and laughs.
• DM

  DAN THE MANN

  Nov 12, 2025
  3.0
  WORKERS AT CHIPOTLE NEED TO UNDERSTAND WHAT DOUBLE RICE MEANS IF IM PAYING FOR MY FOOD GIVE ME WHAT I ASK FOR I ASKED FOR DOUBLE RICE AND DOUBLE CHICKEN WHY DID YOU GIVE ME A NORMAL SERVING OF RICE IM NOT GOING TO ARGUE OR FUSS I ONLY ASK ONCE OTHER THEN THAT I WRITING A REVIEW WHEN I COME TO GET FOOD THAT IM WILLING TO PAY FOR GIVE ME WHAT I ASK FOR THANK YOU
• JR

  jayne richardson

  Nov 10, 2025
  2.0
  I usually like coming to this location BUT today 11/11 at 1pm. Every freaking person had an attitude problem and looked like they hated their lives. I get it, it can’t be fun working here BUT we all have to work. so suck it up, or freaking leave the customer service industry. Also, the guy making my burrito would put such a little amount for each item and I had to ask for a little bit more each time. which is obviously uncomfortable for me but annoying for him. this location needs to have a pep talk with their employees.
• GF

  Grace Fell

  Oct 30, 2025
  1.0
  This is the worst chipotle I had ever been to. The other reviewer saying you get depression just by walking in is right. EVERY single time we come to this Chipotle we are met by hostile stares and attitude. Everyone we have dealt with there has been so rude, no eye contact or greeting and one employee even chastised me for scanning a coupon at the counter without telling him I had a coupon (I didn’t know?). It almost seems like they all hate their jobs and I don’t know if the manager is hiring people with bad attitude and not training them on customer service, or if the manager is a fostering a hostile work environment, but something about this place is strangely awful.

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