Ben & Jerry's

Reviews

• IS

  izabellas show

  2 days ago
  5.0
  Great service
• MR

  Molly Ryan

  Jan 4, 2026
  5.0
  I’m on vacation and my family just went here for the second night in a row and the staff are incredibly nice! :) great to see!
• GS

  Gabriela Sprinceana

  Oct 23, 2025
  1.0
  Very bad experience for the second time when we ordered a birthday cake and in the day we had to pick up the cake they never picked up the phone and the store was close . First time when we ordered, the owner called me after 50 min when we had to pick up the cake and the store was close, they didn’t answered the phone and then he came at the place where we had the party to deliver it and apologized so then I understood but this year we ordered again since my daughter likes only ice cream cake but again nobody was at the store nor picked up the phone so we had to improvise fast with another ice cream store , Carvel . After 2 weeks the owner s wife calls me , “investigating “the situation in a way that she was trying to excuse themselves questioning me if I knocked ? If I’ve been at the front door or the back door … non sense questions with no apologies and even contradicting with me that I never confirmed through the phone since they called from the store and made the confirmation for pick up with a day before and I have an email Confirmation also ….. They obviously have bad staff and they as owners have lack of knowledge in running they own business since they are not even capable to fix huge mistakes like this of their own employee’s Since I tried Carvel s ice cream I can say is above as taste , texture and quality comparing to this place and good customer service , they tried to help out quick and saved my daughters birthday so a big NO to this place since I had 2 bad experiences with them and such a rude attitude from them since they messed it up for the second time
• SD

  Sonia Davito

  Oct 7, 2020
  1.0
  We came to the Delray Beach shop and had a party of 6 people. We checked out and ate outside. I went back inside to purchase a drink and when I was done checking out the man behind the counter asked if I was going to leave a tip since the man in my party didn't leave him one. I was really taken back by the question and felt it was really audacious of him. I told him no and said people don't typically tip at an ice cream shop (it's not standard as it's not a high level of service and they don't work off tips. He also did not go above and beyond nor was he super friendly). He also shouldn't be asking for one...if people tip employees where yipping is not standard, it's of their own free will. What he did instead is make me not want to tip him. The tip I should've left is tell him not to ask for one or do something deserving of one!
• SC

  Stephen Cutler

  Nov 15, 2019
  5.0
  Yummy ice cream

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