Ben & Jerry’s

4.3
182 reviews
Ben & Jerry's Delray Beach ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Delray Beach ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
1155 E Atlantic Ave, Delray Beach, FL
33483, United States

Hours

Reviews

4.3
182 reviews
5 stars
120
4 stars
34
3 stars
8
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and dismissive.

Product Quality

Ice cream quality is generally praised, but there are complaints about portion sizes and pricing.

Cleanliness

The establishment is noted for being clean, contributing positively to the overall experience.

Pricing

Many customers find the prices to be high, especially for the portion sizes offered.

Experience Consistency

Customers reported inconsistent experiences, with some enjoying their visits while others had significant issues.
  • GS
    Gabriela Sprinceana
    Oct 23, 2025
    1.0
    Very bad experience for the second time when we ordered a birthday cake and in the day we had to pick up the cake they never picked up the phone and the store was close . First time when we ordered, the owner called me after 50 min when we had to pick up the cake and the store was close, they didn’t answered the phone and then he came at the place where we had the party to deliver it and apologized so then I understood but this year we ordered again since my daughter likes only ice cream cake but again nobody was at the store nor picked up the phone so we had to improvise fast with another ice cream store , Carvel . After 2 weeks the owner s wife calls me , “investigating “the situation in a way that she was trying to excuse themselves questioning me if I knocked ? If I’ve been at the front door or the back door … non sense questions with no apologies and even contradicting with me that I never confirmed through the phone since they called from the store and made the confirmation for pick up with a day before and I have an email Confirmation also ….. They obviously have bad staff and they as owners have lack of knowledge in running they own business since they are not even capable to fix huge mistakes like this of their own employee’s Since I tried Carvel s ice cream I can say is above as taste , texture and quality comparing to this place and good customer service , they tried to help out quick and saved my daughters birthday so a big NO to this place since I had 2 bad experiences with them and such a rude attitude from them since they messed it up for the second time
  • BK
    Bre K
    Jun 16, 2025
    1.0
    Was excited to stop here after dinner, but unfortunately the staff wasn’t friendly and items weren’t worth the price. Better off purchasing elsewhere for the price point.
  • JJ
    Jay
    Feb 16, 2021
    5.0
    Very clean
  • TP
    Talesh Patel
    May 13, 2017
    4.0
    Good ice cream for a decent price.

Frequently Asked Questions About Ben & Jerry’s

Where is Ben & Jerry's in Delray Beach located?

Ben & Jerry's in Delray Beach is located at 1155 E Atlantic Ave, Delray Beach, FL 33483.

What are the operating hours of Ben & Jerry's Delray Beach?

Ben & Jerry's Delray Beach is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open until 11:00 PM.