Head to our Delray Beach ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and dismissive.
Product Quality
Ice cream quality is generally praised, but there are complaints about portion sizes and pricing.
Cleanliness
The establishment is noted for being clean, contributing positively to the overall experience.
Pricing
Many customers find the prices to be high, especially for the portion sizes offered.
Experience Consistency
Customers reported inconsistent experiences, with some enjoying their visits while others had significant issues.
GS
Gabriela Sprinceana
Oct 23, 2025
1.0
Very bad experience for the second time when we ordered a birthday cake and in the day we had to pick up the cake they never picked up the phone and the store was close .
First time when we ordered, the owner called me after 50 min when we had to pick up the cake and the store was close, they didn’t answered the phone and then he came at the place where we had the party to deliver it and apologized so then I understood but this year we ordered again since my daughter likes only ice cream cake but again nobody was at the store nor picked up the phone so we had to improvise fast with another ice cream store , Carvel . After 2 weeks the owner s wife calls me , “investigating “the situation in a way that she was trying to excuse themselves questioning me if I knocked ? If I’ve been at the front door or the back door … non sense questions with no apologies and even contradicting with me that I never confirmed through the phone since they called from the store and made the confirmation for pick up with a day before and I have an email
Confirmation also …..
They obviously have bad staff and they as owners have lack of knowledge in running they own business since they are not even capable to fix huge mistakes like this of their own
employee’s
Since I tried Carvel s ice cream I can say is above as taste , texture and quality comparing to this place and good customer service , they tried to help out quick and saved my daughters birthday so a big NO to this place since I had 2 bad experiences with them and such a rude attitude from them since they messed it up for the second time
BK
Bre K
Jun 16, 2025
1.0
Was excited to stop here after dinner, but unfortunately the staff wasn’t friendly and items weren’t worth the price. Better off purchasing elsewhere for the price point.
Ben & Jerry's in Delray Beach is located at 1155 E Atlantic Ave, Delray Beach, FL 33483.
What are the operating hours of Ben & Jerry's Delray Beach?
Ben & Jerry's Delray Beach is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open until 11:00 PM.
Does Ben & Jerry's Delray Beach offer delivery service?
Yes, delivery is available for Ben & Jerry's Delray Beach. You can order online from their delivery page.
What types of payment are accepted at Ben & Jerry's Delray Beach?
Ben & Jerry's Delray Beach accepts payments via American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Delray Beach offer catering services?
Yes, Ben & Jerry's Delray Beach offers ice cream catering services, including options for weddings, offices, and events.
What are some of the specialty treats offered at Ben & Jerry's Delray Beach?
They offer euphoric flavors with chunks and swirls, non-dairy options, freshly baked waffle cones, sundaes, shakes, smoothies, hand packed pints, and ice cream cakes.
Is Ben & Jerry's Delray Beach wheelchair accessible?
Yes, the shop has a wheelchair accessible entrance and welcomes families and the LGBTQ community.
What nearby places can I visit along with Ben & Jerry's Delray Beach?
Nearby places include 3Natives (a health food restaurant and smoothie bar), Pizza Rustica Delray (an Italian pizza restaurant), and Candy Classics (a candy store). You can enjoy a meal or treats before or after your ice cream visit.
Are there other dessert or ice cream shops near Ben & Jerry's Delray Beach?
Yes, Cream, which is an ice cream shop, coffee shop, and frozen yogurt shop, is located nearby and could be another sweet spot to visit in the area.
How can the nearby businesses assist customers visiting Ben & Jerry's Delray Beach?
Customers can easily access Ben & Jerry's along with nearby shops such as Candy Classics for candy treats, or 3Natives and Pizza Rustica for a meal or smoothie, creating a convenient and enjoyable visit to the area.