Ben & Jerry’s

Reviews

• IS

  izabellas show

  Mar 11, 2026
  5.0
  Great service
• MR

  Molly Ryan

  Jan 4, 2026
  5.0
  I’m on vacation and my family just went here for the second night in a row and the staff are incredibly nice! :) great to see!
• GS

  Gabriela Sprinceana

  Oct 23, 2025
  1.0
  Very bad experience for the second time when we ordered a birthday cake and in the day we had to pick up the cake they never picked up the phone and the store was close . First time when we ordered, the owner called me after 50 min when we had to pick up the cake and the store was close, they didn’t answered the phone and then he came at the place where we had the party to deliver it and apologized so then I understood but this year we ordered again since my daughter likes only ice cream cake but again nobody was at the store nor picked up the phone so we had to improvise fast with another ice cream store , Carvel . After 2 weeks the owner s wife calls me , “investigating “the situation in a way that she was trying to excuse themselves questioning me if I knocked ? If I’ve been at the front door or the back door … non sense questions with no apologies and even contradicting with me that I never confirmed through the phone since they called from the store and made the confirmation for pick up with a day before and I have an email Confirmation also ….. They obviously have bad staff and they as owners have lack of knowledge in running they own business since they are not even capable to fix huge mistakes like this of their own employee’s Since I tried Carvel s ice cream I can say is above as taste , texture and quality comparing to this place and good customer service , they tried to help out quick and saved my daughters birthday so a big NO to this place since I had 2 bad experiences with them and such a rude attitude from them since they messed it up for the second time
• CP

  Christine Palulis

  Nov 26, 2022
  1.0
  On November 26, 2022 I walked up to the door at 10:50 PM. Your handwritten sign clearly states that on this day the store would be open until 11 PM however when I reached that door it was locked. I noticed 2 young ladies standing behind the counter who chose to continue to have their conversation for another minute or so until they saw me standing there in front of a locked door. Only then did they decide to pick up a broom and a rag and clean up the store, never once did they come to the door and explain why they were closed early or even ask me if I wanted to order something. They did continue to ignore me glancing at their watch to see if it was indeed 11 o'clock yet though so they can clearly tell their manager I had been there after 11. However I chose to leave at 10:58 and instead write a review about my experience.

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