Chipotle Mexican Grill

3.2
978 reviews
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About

Mexican Restaurant
Chipotle Deland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2335 S Woodland Blvd, Deland, FL
32720, United States

Hours

Reviews

3.2
978 reviews
5 stars
392
4 stars
105
3 stars
89
2 stars
84
1 star
308

What are people saying?

AI-generated from recent customer reviews

Food Availability

Customers frequently reported that the location is often out of key menu items, including chicken, steak, and various toppings, leading to frustration.

Service Quality

Many reviews highlighted poor customer service, including rude staff attitudes and slow service due to understaffing.

Cleanliness

The restaurant was described as dirty and unsanitary, with unclean tables and food areas, contributing to a negative dining experience.

Portion Sizes

Numerous customers noted that portion sizes were inconsistent and often smaller than expected, even when paying for extras.

Management Issues

Several reviews called for a change in management, citing poor organization and lack of effective leadership as contributing factors to the location's problems.
  • JV
    Justin Vega
    Nov 10, 2025
    1.0
    This place genuinely deserves 0 stars. Came in around 2:30-2:40PM Nov 10th, 2025. Walked in and asked for a chicken bowl (for here) and was immediately met with attitude by a bigger white male wearing glasses. It seems he must have been having a rough day because his portions were atrocious and rushed my entire bowl while NOBODY was in the store. I’m sorry you have a job and it requires serving customers who don’t mind paying for a double portion. Extremely disappointed, and it seems there are many others who say the same thing. Avoid this place.
  • GG
    Gymbus
    Nov 10, 2025
    1.0
    The big dude with glasses that was serving the line at 2:40pm on November 10th 2025 had a bad attitude and half assed the entire time. I get working might not be the best but he looked miserable. His portions sucked and he made my experience worse. Don’t recommend coming. Looks like he hates his job so he wants to ruin your day.
  • KE
    Kay Elizabeth
    Nov 8, 2025
    1.0
    I have visited this location multiple times over the past two years. While the restaurant is generally clean, my experience with the service has been consistently disappointing. I even stopped coming for almost a year due to a negative visit. Recently, I returned and unfortunately encountered the same ongoing problems. I had a double protein reward on the Chipotle app and requested steak and chicken. I watched the employee prepare the bowl, and she added one serving of steak and one serving of chicken. However, the order was rung up as triple protein, and when I pointed out the mistake, the staff refused to correct it. They insisted that the bowl reflected double steak and double chicken, even though I clearly received only one portion of each. The response felt dismissive and unprofessional, as if I was at fault for addressing the error. This location also frequently runs out of basic items such as chicken, cheese, or rice. This results in wait times of 15 to 20 minutes while food is being prepared during busy hours. When customers ask if more is being made, the staff often respond with frustration or attitude. On this visit, there were not even utensils available for customers. I regularly eat at Chipotle and do not experience these issues at other locations. I have even driven an additional 45 minutes just to avoid this one. I returned hoping it would be different, but the experience remained the same. I would not recommend this location to anyone. For dedicated Chipotle customers, I strongly suggest avoiding this location entirely. The ongoing service issues make it difficult to enjoy your meal by the time the experience is over.
  • DJ
    David Jimenez
    Nov 7, 2025
    1.0
    I've come here once a week for about a year. They have terrible service. The workers act like I came in and asked for a hamburger at a Mexican restaurant. Always annoyed and rushing, even when there is no one except me in the store, leaving my food a mess. The management is also bad. Don't go in on Fridays. They ALWAYS put the c team at dinner time.
  • CC
    C C
    Nov 1, 2025
    1.0
    This was my last visit to this location because it’s just a waste of money and gets me frustrated. They were out of steak and lettuce. The portions were ridiculously small. The carne asada was chewy, dry and cold. The pictured bowl is exactly as it looked when I opened it. You need a magnifying glass to find the meat and beans. Never again ***Update: if you get a link to chipotle’s website don’t waste your time. They will send you a standard corporate response and waste your time. the best thing we consumers can do is stop going to these places that offer us bad food for lots of money

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Deland serve?

Chipotle Mexican Grill in Deland offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in Deland?

Chipotle Mexican Grill in Deland is open every day from 10:45 AM to 11:00 PM.