McDonald's

3.4
3676 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2370 US Hwy 331 S, Defuniak Springs, FL
32435, United States

Hours

Reviews

3.4
3,676 reviews
5 stars
1,254
4 stars
755
3 stars
652
2 stars
322
1 star
693

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the restrooms and dining area.

Service Quality

While some customers praised the friendliness and speed of certain employees, many others reported poor service, including incorrect orders and rude staff.

Food Quality

Several customers complained about cold or poorly prepared food, with specific mentions of stale fries and incorrect sandwich orders.

Management Issues

Reviews indicated a lack of effective management, with reports of disorganization and inadequate training for staff.

Overall Experience

Customer experiences varied widely, with some enjoying their visits while others expressed strong dissatisfaction, leading to a cautious recommendation.
  • LH
    Lin Hoyt
    6 days ago
    1.0
    This is the dirtiest women’s restroom that I’ve ever been in any McDonald’s. Only One bathroom was opened and it was filthy
  • WS
    William Stewart
    Jan 5, 2026
    4.0
    Whatever we got our meal our french fries were cold. But the young lady at the drive-thru immediately took them back through them away and got us new french fries are the gnat typical McDonald's food was fast and okay to eat
  • JH
    J Hernandez
    Dec 29, 2025
    3.0
    Disappointed. I hadn’t eaten at McDonald’s in quite some time, so this visit was a letdown. This location has a very limited menu—no Homestyle Hamburger available. I ordered a Quarter Pounder with cheese, but it just wasn’t very good. On a positive note, the table cleaner was incredibly cheery and upbeat, even though she was at the end of her shift. She truly brightened the experience and deserved a hug.
  • MM
    MamaSamurai13
    Dec 24, 2025
    5.0
    Driving cross states and ended up at this McDonalds. Food was prepared quickly. What I want to impress on is the service and attitude of the employees working tonight( Christmas Eve evening shift) they were not only courteous and prepared our food quickly, they were friendly and welcoming which is a stark difference from the McDonald’s in our town. I wish we got her name but she had brown hair in a side ponytail, I appreciate the kind words of a safe travel for my family and myself. Merry Christmas to this staff and I truly hope they are recognized for how courteous and prompt they were helping us with our order.
  • BB
    Billy Bill
    Dec 24, 2025
    5.0
    The employees were in a good mood and were very kind. Mostly only leaving this review because i have never seen nuggies placed so nicely

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Defuniak Springs?

McDonald's in Defuniak Springs is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.