Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold, burnt, or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for better training and management.
Atmosphere
Comments on the atmosphere varied, with some finding it pleasant and others noting it was too cold or uninviting.
JC
Jessica C
2 days ago
1.0
DO NOT ORDER ANY FOOD FROM THIS MCDONALDS!!! If I could give negative stars I would. DO NOT EAT HERE!! They have had their sewage leaking up through the floor for the past 3 days and they refuse to shut down till it’s fixed. This is disgusting that they don’t care enough about their customers or their employees enough to shut down till it’s fixed. I repeat DO NOT EAT AT THIS MCDONALDS!! Shutting down the lobby and keeping drive thru open when you have raw sewage coming up through the floor is nasty, disgusting and revolting!!
KM
Kyler McNabb
4 days ago
3.0
Can't go in. They have it closed. Drive though only. This place is super slow
JC
Jim Creech
6 days ago
5.0
Seems like the double quarter pounder with cheese got bigger. President Trumps policies must be working, LOL.
RK
Rose Kloeckner
Nov 12, 2025
1.0
What is happening here, imo, is top down initiation of hell on earth. One can not expect resilience from young workers who are not being lead, but in all likelihood being demeaned and left to sink or swim with out training and leadership. This is a sign of rot from the top down. What in the heck is with the owner allowing these conditions to persist?! The facility is unsanitary. I witnessed employees in utter confusion and just relying on each other to i guess figure out on their own how to operate. On a Saturday night there was no evidence of any kind of person in charge.
Like the experiences of many others here, I walked up to the counter and was ignored for a significant amount of time. Im pretty patient ngl and I was feeling something, so I just used the machine eventually. When several minutes later, someone finally came to the counter, I explained that I ordered on the machine, a decaf coffee, and they said, oh! Thats what that was, like they had no clue how their system even worked. Strange. While I waited still even longer two other employees wandered over to me and apologetically tried to take my order, so I had to tell the machine, and three people that I just wanted a cup of coffee! So I guess once they wanted to give me the time of day it was realized they had make a pot. So it took a long time. Long enough for me to observe and contemplate the issue here, which has to be poor management stemming from callous ownership. There is nothing here to give hope of correcting the situation. I would close this location so no more employees or customers need to suffer, in addition to the reputation of MD's. Where one can normally get a cup of decent decaf in just a few minutes and be on their way. So sorry to those who work here, and to anyone who unwittingly comes here and may risk their health thinking of just getting a convenient bit to eat. I wouldn't even trust the soda. I wouldn't trust a darn thing in here not to be filthy.
CC
Cassandra McAdams (Cassie)
Oct 21, 2025
5.0
Exactly what was expected from McDonald's. I found it interesting though that this location used a third window. I am unsure if it made anything genuinely efficient, but I paid at one window and got my drink at the middle window and then got my food at the last window. I guess it did serve as a distraction, like I felt like I was progressing more as I was continuously moving throughout the line. But overall, food was good, reasonably fast service and they smiled.
What are the regular opening hours of McDonald's in Defuniak Springs?
McDonald's in Defuniak Springs is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
What are the delivery service hours for McDonald's in Defuniak Springs?
Delivery service operates daily from 7:00 AM to 10:00 PM.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, this McDonald's offers curbside pickup and mobile ordering services.
What payment options are accepted at McDonald's Defuniak Springs?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's in Defuniak Springs located?
It is located at 2370 US Hwy 331 S, Defuniak Springs, FL 32435, USA.
How can customers order from McDonald's online or via mobile apps?
Customers can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What nearby gas stations could I visit before or after dining at McDonald's?
Nearby gas stations include Big Boss, Sunoco Station, 76, Big Boss Stores, Bp Defuniak Springs FL I-10, and Sunoco.
Are there other fast food restaurants near McDonald's in Defuniak Springs?
Yes, nearby fast food options include Whataburger, Hardee's, KFC, Zaxby's, Chick-fil-A, Wendy's, and Del Taco.
What attractions or places of interest can I visit near McDonald's in Defuniak Springs?
You can visit Red Fish Lake for outdoor recreation or explore local wineries like Chautauqua Vineyards and Winery and Emerald Coast Wine Cellars nearby.