Wendy's

3.6
1415 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
355 W. Hillsboro Blvd., Deerfield Beach, FL
33441, United States

Hours

Reviews

3.6
1,415 reviews
5 stars
577
4 stars
294
3 stars
206
2 stars
93
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale items, incorrect orders, and food not being served hot.

Staff Attitude

Many reviews highlighted a lack of professionalism and friendliness among staff, with several customers describing rude or dismissive behavior.

Cleanliness

Several customers noted that the restaurant was not clean, with reports of dirty floors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted positive experiences.
  • DS
    Dale S
    2 days ago
    1.0
    Unfriendly at counter, food not correct, sandwich put together like no one cares, the soft drink was good, , I won't be back
  • TB
    Tylla B.
    Jan 5, 2026
    1.0
    I had the worst experience at Wendy's drive thru. The woman that took my order was rude and treated me like trash and as if I was wasting her time by ordering food. I held my temper until I got to the window to pay but could not hold back when she got the order wrong and tossed me the food. I asked to speak to a manager and she lied and claimed to be the manager "Sarah". The name on the receipt states her name is Metchina... I explained that everyone has bad days but it's unfair to share her nasty attitude and dark mood with customers just so she can have company in her misery. I will not return to this location anymore and now know why no one in the nearby neighborhood recommends going there. I rarely take the time to write negative post because as I said earlier everyone has bad days but this experience was mean and hate filled so I had to take the time to express my overall disappointment.
  • ML
    Mark L
    Dec 29, 2025
    4.0
    Service is fast and efficient. However, food quality can be inconsistent, as burgers are sometimes pre-prepared, resulting in a soggy bun and a lukewarm temperature. To ensure a freshly made burger, it’s best to place a simple special order—such as requesting no mayo or no ketchup—so it must be prepared to order. Fries are typically hot and fresh, though there are occasional exceptions where they fall short. Overall they are high enough quality that I've been there many times.
  • SS
    S
    Dec 11, 2025
    1.0
    I was driving Uber eats and had to wait in this restaurant tonight with nobody inside and a line waiting to order for 20 minutes. Then the worker tore the bag next to the delivery sticker to put sauce inside. I asked if she could put another sticker on where she tore the bag she tears a sticker in half and put one half on each side of the original sticker. I left. Then I delivered the order the recipient who obviously though it may have been tampered with. To the franchise owner you need to rehire your staff your losing money and patrons.
  • JW
    Joyce W
    Nov 30, 2025
    1.0
    Worst service ever。We stood there waiting while the staff looked at us and ignored us for about five minutes. No one came to help. The five people in front of us decided to leave, and eventually we also left. If the owner reviews the security camera footage, they will see how poor the service.

Frequently Asked Questions About Wendy's

Is 355 W. Hillsboro Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through service at Wendy's located at 355 W. Hillsboro Blvd.?

The drive-through is open daily from 6:30 AM to 2:00 AM.