Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including overflowing trash and dirty dining areas, which detracted from the overall experience.
Food Quality
While some customers enjoyed the food, there were complaints about cold or poorly prepared items, indicating inconsistency in food quality.
Staff Attitude
A significant number of reviews pointed out negative attitudes from staff, with some customers feeling disrespected or ignored during their visits.
LC
Luciana Costa
Nov 14, 2025
5.0
The young man at the front is so helpful and kind. The food took a while but it was halloween night and they were working really hard.
NN
Nae Nae
Oct 14, 2025
1.0
Ask for the steak breakfast sandwich manager was so lazy she put pork patty waste on money want money back
JB
Julio Baez
Sep 29, 2025
1.0
After an evening out, we sought food at this establishment. However, the staff exhibited exceptionally rude behavior. Despite their website stating that they are open 24 hours, they were not. The staff member informed us that we needed to expedite our orders because she was closing the kitchen. She had missed a significant portion of our food and became visibly upset when we informed her that some of our burgers were missing. This experience highlights the poor customer service provided.
SY
SHEENA Y
Sep 7, 2025
1.0
Unfriendly workers
TF
teresa fonseca
Aug 5, 2025
1.0
Muy mala Atencion, no se les puede hablar porque son groseros con los clientes. Deberían buscar una mejor manager q pueda ser amable con los clientes