Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often with little explanation from staff.
Food Quality
While some reviews praised the food as hot and fresh, others criticized it for being poorly prepared or cold.
Cleanliness
Several reviews pointed out cleanliness issues, including overflowing trash and unsanitary conditions.
DG
Dimitry Guillaume
4 days ago
1.0
Went to pick up food then manager throw it in my face then walk away like its a new era boy i tell
GW
Garret Weiss
Jan 3, 2026
1.0
Worst service in the country 😂😂😂
GM
Gerson Menezes
Jan 2, 2026
5.0
Atendimento rapidinho, as crianças adoram, ar condicionado perfeito.
TS
tim sebesta
Dec 29, 2025
1.0
do not use their app here because you end up at a separate wait area while they prioritize drive thru customers. huge mistake and took 3 times as long to get food
NT
Noodles Tremblett
Dec 8, 2025
1.0
There was a turtle in my happy meal, I did NOT ask for a live animal as my surprise.