Jimmy John's

Reviews

• VK

  V K.

  Mar 22, 2026
  1.0
  I order sub here every week. 8 $ sub cost me 22$ after delivery n tips which is i m ok with, no problem. Problem is when the sub is garbage bread was so hard and extra lettuce sub had barely any. So why cant jimmy jones hire people who can read n follow simple instructions like no avocados and extra lettuce. But using hard bread the moment u touch the bread anyone could have throw it away since it was hard as toast on top n bottom not inside. Called the store they knew who I was and knew I order alot but said we will fix it with next time sub since no delivery available. This is shameful for the person who made sub n who answer phone
• JM

  Jennifer Macklin

  Mar 15, 2026
  5.0
  Had a last minute office lunch order for pick up. They were very accommodating and even helped carry the drinks to the car.
• TS

  Tom Stivison

  Feb 15, 2026
  1.0
  I made a special trip up from New Smyrna to get two Vito's with no dressing as it would be a few hours before I got home and did not want them to be soggy. When we opened them they both had mayo, one had no tomato,and both had almost no lettuce and onion. Vito's don't come with mayo, that's why we get them. What a waste of $20, plus time and gas
• HG

  Holly Gandy

  Jan 3, 2026
  1.0
  Jimmy John's on Ridgewood will never receive another dollar from me. I've given this location a few chances and this is really the straw that broke the camels back for me. 1. Last time I went, the employee was CLEARLY on some type of drug, definitely a downer of some type. She took forever to answer at the call box, made me repeat my order about 5 times, had to have another employee come on the speaker to confirm what I wanted, AND STILL GOT MY ORDER WRONG. I pulled to the side to check my order because I feared it was messed up, and when it was I went back through the drive through to have them fix it, she said "well I'm the manger so I didn't make it." No apologies, just defensive and slurring her words when she spoke. The man who was working did apologize and remade my sandwich correctly. He was very nice. Maybe he should be the manager instead. This interaction was about 3 weeks ago. 2. Now, for today's order. I had a free original sandwich for my birthday reward. I ordered delivery of the pepe with light peppers, no tomato, add bacon. When I received my sandwich the delivery driver was very kind and I was ready to dig in. I realize before even unwrapping it that my sandwich is very thin/light but I normally don't get an original sandwich, my typical order is a club lulu so I chalked it up to it not being a specialty sandwich. Then, I unwrap my sandwich to discover the absolute saddest excuse for a sub that I have ever witnessed. It had 2 slices of meat, 2 slices of cheese, 2 measley peppers on each side, all topped with A FREAKING MOUNTAIN OF LETTUCE??? I didn't ask for extra lettuce. It was genuinely enough to make 2 more sandwiches. Once I removed the excess and put it back together, it was mostly bread at that point. The picture shown is only what I took off of one side. This is ridiculous. Yes, the sandwich was free, but I still paid the delivery fee and tipped the driver more than 20% for an even $10 order. $10 for this absolute disgrace of a sub. 3. I tried to place this review directly with the company through their website, but every time I try to upload the picture for proof, it deletes all my previously entered info. Clearly they want to make it as difficult as possible to send feedback so now it's coming to Google for the entire community to see. I always try to address negative reviews with the company directly and save my Google reviews for positivity but this was really just the last straw. DO BETTER. as someone who works in the food industry as well, I NEVER serve food that I wouldn't eat myself. I hope this review reaches the right people and changes are made at this location.
• MK

  Michael J Kelly

  Dec 10, 2025
  5.0
  Very loud rock music