Pollo Tropical

3.7
3248 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
1446 W. International Speedway Blvd., Daytona Beach, FL
32114, United States

Hours

Reviews

3.7
3,248 reviews
5 stars
1,484
4 stars
681
3 stars
354
2 stars
208
1 star
521

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Food quality was inconsistent, with complaints about dry chicken, hard rice, and incorrect orders.

Positive Experiences

Some customers praised the food and service, highlighting friendly staff and good meal options.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the restaurant.

Portion Sizes

Several customers expressed disappointment with portion sizes, feeling they did not match the price paid.
  • MG
    MARK GARCIA-KOHLY
    Nov 17, 2025
    5.0
    My wife and I went in there for lunch and it was look like most times really really good no complaints
  • JR
    Jose Riera
    Nov 7, 2025
    3.0
    From the attitude of the cashier, to the overcooked dry tostones,I was highly disappointed for the cost. If this restaurant is meant to represent affordable Latin cuisine it's doing a very poor job.
  • TT
    Tan
    Nov 7, 2025
    1.0
    Extremely slow service. Not run efficiently. Just waited for an order for 10+ minutes and i’m only person in the store. Priorities drive thru over people already in the store. Cars come and go while still waiting
  • AA
    Andrew Altom
    Nov 6, 2025
    1.0
    So I'm from Jacksonville and having to be down in Daytona area and decided to go to Pollo tropical because they closed the ones down in Jacksonville. So I ordered my usual and I ordered the large 16 oz spicy poyo poyo sauce And I should have taste tested it there before I left with my food to go. The sauce was very watery and taste disgusting Even the smell of it makes you almost gag. I called the customer service and asked him if they changed the ingredients or the recipe and they say no. They did tell me that what I described to them it sounds like it may have spoiled. They tell me I could take it back and ask for another one.. Why would I do that.. lol You think that the restaurant or management would tag these sauces and no when they get old and spoil and not serve them but I guess they got a lack of management going on or something.. I know I will not be back to this location.. Waste of money!
  • MH
    Meridian Heights
    Nov 1, 2025
    3.0
    Delivery drivers beware! Constant problems. Slower than Popeyes, BBW, and IHOP. I have put this place on "time out" for at least a month before I give them another chance. This evening, a Saturday night at 8:30pm, after waiting for 15 minutes I asked for an ETA for the order to be ready. The girl behind the counter told me with a straight face that, "It will be about another 30 minutes because we don't have chicken". Their food is delicious but they can't handle their job in a timely manner.

Frequently Asked Questions About Pollo Tropical

What are the delivery hours for Pollo Tropical in Daytona Beach?

Delivery is available every day from 10:30 AM to 11:30 PM.

Where is Pollo Tropical located in Daytona Beach?

Pollo Tropical is located at 1446 W. International Speedway Blvd., Daytona Beach, FL 32114.