Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Quality
Customers frequently reported cold, stale, or incorrect food orders, with many expressing dissatisfaction with the overall quality.
Staffing Issues
Many reviews mentioned understaffing, leading to slow service and frustrated customers.
Management Problems
Several customers noted unprofessional behavior from management and a lack of effective oversight.
Cleanliness
Multiple reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
FC
frank cohan
6 days ago
5.0
Very friendly staff the breakfast was great and very clean.
PR
Pat Rainey
Feb 26, 2026
2.0
This place is always understaffed in the evening. Never have pies for dessert. Cars 8 deep. People frustrated cant even leave because the line is blocking the lane. Sitting at the drive thru for 10 minutes. Get your food, finally, of course it's wrong. The 3 people there are frazzled. You're so frustrated you take the wrong order anyway. This happens even during events. Its almost worth driving over the bridge and hitting that mcdonald's.
MN
Michal Nietresta
Feb 23, 2026
5.0
The guy named Maurice here is pretty cool the food was good to but Maurice made it cool, very nice guy
CH
Cannon H
Feb 7, 2026
2.0
They forgot my sons nuggets. They were busy so I'm a bit more understanding.
But still.
DM
Denise Martinez
Jan 21, 2026
1.0
I’m from Texas on a trip over here. I ordered a quarter pounder and it was all greasy I know I’m not in Texas anymore but all the traveling I have done never got a burger like this at a McDonald’s when I took it back the guy didn’t get his name but he had sagging pants and had the audacity to say this fool is not going to eat this I just made it I said no and asked to speak to a manger. Cheryl comes up and she’s even worse than the crew. The guy speaking loud saying he’s going to make the burger over but it’s still going to come out greasy and the manager being rude saying she will have them redo the order I don’t want the order especially with this guy who keeps calling me a fool and she’s not correcting her workers very unprofessional lacks customer service I just got into town and had the worse experience ever hopefully the manager goes back into training or looks for another job that doesn’t deal with customer service and the guy needs to learn how to speak to people. Made himself look like the fool calling customers fool
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