Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Quality
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and overall quality.
Long Wait Times
Several customers experienced long wait times for their orders, both in drive-thru and for mobile orders.
Positive Experiences
Despite the negative feedback, some customers enjoyed their meals and appreciated the friendly service from specific staff members.