Dunkin'

Reviews

• AG

  angel giannini

  Apr 20, 2026
  1.0
  Actually the worst dunkin you’ll ever go to. It’s a bunch of lazy kids working in there, worst customer service you will ever receive and chances are, your drink and or food order will be messed up or cold
• MH

  Moe Hana

  Apr 14, 2026
  1.0
  Disappointing customer service on Tuesday, April 14th around 1:10 PM. I ordered a drink that tasted like the milk was off, so I came back later and politely asked if it could be remade. Instead, I was told they could not help without a receipt, even though I was never offered one in the first place. It took two employees at the window to handle something that should have been a simple fix. Instead of being proactive and making it right, the situation was handled with attitude over a $4 drink. I stopped here to avoid waiting a few extra minutes in the Starbucks line, but I ended up wasting more time coming back anyway. Management should really pay attention to how customers are being treated at this location. A little better service and professionalism would have made all the difference. Those extra few minutes at Starbucks would have been worth it.
• CL

  Charles LaBounty

  Apr 8, 2026
  2.0
  I've been a dunkin customer for years, in many states when away on business its pretty much my goto breakfast stop. That being said this is the worst location I have ever been to. Detroit, Sanford, and Georgia beat these guys. Attitudes for no reasons, old food, maybe because its next to the college but damn. The reason it has 4 stars is because of all the tourist. Trust me goto a other location. What is their adversion to filling a cup as well are you saving dunkin that much by scamming me? Tried round two maybe it was the crew. Nope the whole location. I know i asked for an everything bagel but this is ridiculous. Go to another location trust me.
• II

  Impact

  Mar 22, 2026
  3.0
  Food was good. I really want to give the cashier "Pee" 5 stars, good did well as a new employee taking orders, very polite and respectful. She did a amazing job. Its good to see there are good employees left in the world. Did not like the attitude staff gave a new employee working and trying to understand. Managers should give staff members a special training on how to talk and be patient with new staff. Customers pay attention
• TT

  Tamika

  Mar 17, 2026
  1.0
  Encountered the team member Andrew and received HORRIBLE service!!!! I tried my best to change the interaction to be a pleasant one, but he was RUDE and had no type of customer service skills whatsoever. Please remove him from dealing with your guest!!! He also forgot to add sugar and cream in all 3 of my drinks and instead of remaking them gave me sugars and cream to do it myself. (No manager on duty) as a business owner I would never treat my guest this way.

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