Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
1,024 reviews
5 stars
441
4 stars
166
3 stars
105
2 stars
61
1 star
251
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor portion sizes.
Customer Service
Feedback highlighted inconsistent and often poor customer service, with some staff being rude or unhelpful.
Food Quality
Several reviews mentioned problems with food quality, including undercooked chicken, burnt items, and unsatisfactory portion sizes.
Cleanliness
Customers noted cleanliness issues, particularly with the dining area and bathrooms.
Positive Staff Interactions
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
- TBTiffany BustamanteJan 5, 20261.0I’m really disappointed. After spending $15 on my Tropichop, the lid wasn’t placed on correctly, and when I went to pick it up, the entire bowl fell and all of my food spilled onto the ground. My lunch break was already limited, and now I don’t get to eat at all. This was extremely frustrating and avoidable with proper care when packaging the order. There goes my money down the drain and i stay hungry for the next 5 hours until I get home
- MPMaidelis González PérezDec 16, 20251.0Es la tercera vez que pido comida para llevar y siempre falta algo pero hoy se pasaron de verdad, pedí un family duo, el pollo me lo dieron de pierna, osea ese pollo no tenía alas ni pechuga, pedí un Sprite qué nunca me dieron, salsas de cilantro y pineaple que tampoco pusieron, 3 errores en una misma orden, creo que deberían tener más respeto por el cliente, te están cobrando algo que no te estan dando, quien es el responsable, donde esta mi dinero, cada vez peor la atención al cliente, esto fue hace 45 minutos aproximadamente y la orden estaba a nombre de fabian Alejandro
- TBThalia BarcoDec 14, 20251.0El churrasco más duro que he comido … fin Cambien el cocinero no sabe igual a los otros pollos tropicales
- DDDonNov 25, 20251.0I paid for the family meal with sides and they gave me beans I asked for fries. And they barely fill up the cilantro sauces.
- SLS LNov 11, 20253.0When I went on the weekend the staff were all filling drive thru and to go orders. I was the only one in line, and I had to wait 10 minutes to order. The portions are small (except the rice). The chicken is very good. Pork had little flavor, and the steak was chewy, but tasty. I had to ask for the utensils and drinks, and plates individually, which I thought would be obvious after ordering. I probably won't be returning.
Frequently Asked Questions About Pollo Tropical
What are the opening hours of Pollo Tropical in Davie, FL?
Pollo Tropical in Davie, FL is open daily from 10:30 AM to midnight (12:00 AM).
Does Pollo Tropical in Davie offer delivery service?
Yes, Pollo Tropical offers delivery service every day from 10:30 AM to 11:30 PM. You can order online at their specific delivery website.
Where is the Pollo Tropical located in Davie?
It is located at 5780 S. University Dr, Davie, FL 33314, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical offers a creative take on traditional Cuban dishes and other Latin American foods, with signature items like grilled chicken and mojo roast pork.
What payment options are accepted at Pollo Tropical?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Does Pollo Tropical have accommodations for families and children?
Yes, Pollo Tropical welcomes families and children, offers a children's menu, and has high chairs available.
Are there any nearby places where I can enjoy a smoothie near Pollo Tropical?
Yes, nearby you can find Tropical Smoothie Cafe and Jamba Juice, both offering smoothie and juice options that you can enjoy before or after your visit.
Where can I find nearby ATMs if I need cash when visiting Pollo Tropical?
There are several nearby ATMs including Bank of America ATM, LibertyX Bitcoin ATM, and Santander Bank ATM to conveniently withdraw cash.
Are there other dining options near Pollo Tropical in Davie?
Yes, nearby dining options include Chick-fil-A for chicken dishes, Steak 'n Shake for burgers, and Pizza Hut Express for pizza, giving you a variety of choices in the area.
Does Pollo Tropical offer catering and takeout services?
Yes, Pollo Tropical provides catering, takeout, and curbside pickup services to accommodate different customer needs.