Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
1,604 reviews
5 stars
701
4 stars
330
3 stars
177
2 stars
109
1 star
287
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the delicious chicken and some specific menu items, but there were complaints about overcooked or poorly prepared food.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness Concerns
Several customers reported unsanitary conditions in the restaurant, including dirty utensils and unclean dining areas.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer frustration.
Positive Experiences
Despite the issues, some customers noted excellent service and enjoyable food experiences, particularly with specific staff members.
- CLCarlos Luna2 days ago4.0Good food for a reasonable price.
- EWEmmory Watsyn4 days ago2.0If I had a dollar every time my order was correct, I’d have zero dollars. The food is tasty. But something is always wrong. Either they forget the guacamole you paid extra for, or sauces. Or they add beans when it’s no beans. Or sometimes you get the surprise of someone else’s order entirely. I would love the ability to be able to order to-go and not wait a second time for them to fix something. The quality of food is lost with the inconvenience of babysitting every single time.
- GCGerardo CamargoJan 4, 20261.0I gave a ride to a passenger who works at pollo tropical and he smelled of urine and wasn't clean. My concern is that if his personal hygiene is so poor, how is he handling the food at the restaurant?
- MJMalcolm JasminJan 1, 20263.0Basic Cuban fast food
- NSNicholas SmithDec 9, 20255.0Catered our Christmas party and it was wonderful, fresh and hot. Pleanty of plates, forks and napkins added as well.
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours of Pollo Tropical in Davie, FL?
Pollo Tropical is open daily from 10:30 AM to midnight (12:00 AM).
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Davie, FL?
Pollo Tropical is located at 2390 S. University Drive, Davie, FL 33324, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban cuisine and chicken-based dishes with a Latin American twist, featuring fresh 24-hour citrus marinated chicken and traditional Cuban recipes.
Which payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Pollo Tropical accommodate dietary preferences like vegetarian options?
Yes, Pollo Tropical offers vegetarian options along with various other menu choices including comfort food, desserts, and small plates.
Is Pollo Tropical family-friendly and accessible for individuals with disabilities?
Yes, Pollo Tropical welcomes families and children, has high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
Can I order Pollo Tropical's food online for pickup or delivery?
Yes, you can place online orders for pickup or delivery through their ordering website.
What are some nearby dining options around Pollo Tropical?
Nearby dining options include The Original Subcafe, SubcafeDavie (coffee and sandwiches), Baskin-Robbins (ice cream), Tierra Mexican Grill Cantina Bar, Sushi Sake Davie, Dragon Pho, and LongHorn Steakhouse.
Are there any nearby amenities that might be useful for customers visiting Pollo Tropical?
Yes, nearby amenities include Pill Box Pharmacy and Medical Supply for health needs, Pep Boys and Advance Auto Parts for automotive services, UPS Access Point for shipping, and several gas stations like Shell, Chevron, and Mobil.