Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
1,596 reviews
5 stars
699
4 stars
329
3 stars
175
2 stars
108
1 star
285
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the delicious chicken and homemade juices, but some reported issues with overcooked or missing items in their orders.
Service Speed
Many reviews highlighted slow service and long wait times, with some customers expressing frustration over understaffing.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty utensils and unsanitary conditions in the restaurant.
Customer Service
While some customers appreciated friendly staff, others reported poor service and negative experiences with management.
- JJJayden1 day ago1.0The manager is very rude even the team lead guy the workers always on they phone the store is always dirty when I dine in some employees don’t change they gloves at all the grill guy is always rude and the front counter night shift employee I’m very disappointed in what this store became and the manger don’t care I see her talk to employees rude
- ARAaron RodriguezOct 23, 20255.0Omfg the homemade juice is real mango juice, like from the fruit itself and not a concentrate. I am emotional for the juice and the food, how perfect it came out. Like if we were at the bufef at the presidential White House. Just amazing.
- DDDadiOct 15, 20252.0Stop by for dinner, major mistake. Super slow!!!! There painfully under staffed and the folks who are there are not in a hurry. They need some help!!! Avoid at all cost. You were warned!!!
- BSB SeaAlohaSep 27, 20254.0I usually get a 1/4 or a 1/2 grilled chicken, cheesy yuca bites, and their soup. The soup will always be a HIT! It’s so delicious the only down side is I had no corn and one piece of chicken in the large size but it was still delicious. They also messed up my order and I had to go back but it wasn’t much of a hassle since I’m not far but it would of sucked if I would of drove miles only to realize I had no rice with my order 😅 Chicken was delicious and cooked to perfection. For the price I highly recommend this place!
- RSRobert SalgadoSep 23, 20253.0I was annoyed about the missing item but honestly its my fault for expecting better after 30 plus years of wrong orders from all locations.
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours of Pollo Tropical in Davie, FL?
Pollo Tropical is open daily from 10:30 AM to midnight (12:00 AM).
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Davie, FL?
Pollo Tropical is located at 2390 S. University Drive, Davie, FL 33324, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban cuisine and chicken-based dishes with a Latin American twist, featuring fresh 24-hour citrus marinated chicken and traditional Cuban recipes.
Which payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Pollo Tropical accommodate dietary preferences like vegetarian options?
Yes, Pollo Tropical offers vegetarian options along with various other menu choices including comfort food, desserts, and small plates.
Is Pollo Tropical family-friendly and accessible for individuals with disabilities?
Yes, Pollo Tropical welcomes families and children, has high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
Can I order Pollo Tropical's food online for pickup or delivery?
Yes, you can place online orders for pickup or delivery through their ordering website.
What are some nearby dining options around Pollo Tropical?
Nearby dining options include The Original Subcafe, SubcafeDavie (coffee and sandwiches), Baskin-Robbins (ice cream), Tierra Mexican Grill Cantina Bar, Sushi Sake Davie, Dragon Pho, and LongHorn Steakhouse.
Are there any nearby amenities that might be useful for customers visiting Pollo Tropical?
Yes, nearby amenities include Pill Box Pharmacy and Medical Supply for health needs, Pep Boys and Advance Auto Parts for automotive services, UPS Access Point for shipping, and several gas stations like Shell, Chevron, and Mobil.