Chick-fil-A

Reviews

• AB

  Ally B

  1 day ago
  1.0
  To the franchise owner or at least the manager please do some quality controls or have your staff properly trained. What happened: I ordered a Cobb Salad, no tomatoes and no bacon. However when I received the order, guess what I received? A Cobb Salad with tomatoes and bacon and a not so happy/hungry partner. Also the lemonade I ordered with a Kids meal didn’t have any sugar, it was very sour and bland. I order this drink religiously and know what it supposed to taste like. So it was very disappointing to know that it wasn’t properly prepared. This is an inconvenience. This is staff present on 4/11 around 1pm. I went to the Plantation Chick Fil A who corrected the order with no issues.
• MS

  Mindy Schall

  5 days ago
  5.0
  I stopped by the Chick-fil-A drive-thru in Plantation, FL today around 1:15 PM (April 7), and I had to take a moment to share how impressed I was. The drive-thru attendant handled a situation with a customer whose card was declined with so much kindness and professionalism. It could have easily been uncomfortable, but he made it feel calm, respectful, and completely stress-free for the customer. That kind of grace is rare and deserves recognition. On top of that, the speed of the drive-thru was incredibly fast, and the entire experience—from ordering to receiving my food—was seamless. Truly outstanding customer service all around. Whoever was working the drive-thru at that time is doing an amazing job and deserves to be recognized.
• LP

  Lillian Pineda

  Mar 21, 2026
  5.0
  The food was just ok, but this location was very clean and the service was great. Justin is extraordinary and it’s just a matter of time before some other hospitality guru steals him, that might be me. He is lead by example. His manager, Elroy, is a customer service focused gentleman with exceptional leadership skills… might have to steal him too. I live for great hospitality moments.
• CC

  Chris Coote

  Mar 18, 2026
  5.0
  Had a great experience here! Ralph made a strong first impression by opening the door and greeting customers warmly, and Jaiden at the register provided outstanding customer service. The staff was friendly, professional, and kept the place very clean. You can tell they take pride in giving customers a great experience. Keep up the great work!
• EP

  Emylee Phung

  Mar 14, 2026
  1.0
  Honestly the worst chick fil a ever when it comes to getting my order correct. Especially when it’s delivery. I’ve ordered delivery so many times and each time they mess up my order. Ordered a 12ct nugget and they gave me the breakfast chicken minis. The app is no use either considering it makes you call the store and the store doesn’t pickup. I order delivery because I’m at work and by the time I get to my food it’s well over an hour since I placed my order. Do better.

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