Wendy's

Reviews

• TT

  Theme Park Dragon (ThemeParkDragon)

  1 day ago
  2.0
  The drive through AI is absolutely the most irritating pushy loud thing ever. Every time we go to this Wendy's you can hear the irritation and frustration from customers in front of us yelling "NO" over and over as it continued to push and try to upsell every item. Meanwhile if you ask for a condiment you better be specific or they're only giving you one no matter how many nuggets or fries you order has. Don't buy into the "free" Frosty keychain. It's the tinyest little cup and theyve already managed to 'run out'.
• AV

  Allison Veldhuis

  1 day ago
  1.0
  The lady at the drive through always has an attitude when i order.
• NR

  Nihani Renato

  Feb 21, 2026
  5.0
  This is "the good Wendy's" I drive out of my way for. And if the day shift workers leave I’ll honestly just start eating wherever they end up next.
• KL

  Kevin Lee

  Feb 16, 2026
  1.0
  The drive through robot order taker is stupid and erased a massive order had to run everything from scratch. This AI ordering is TERRIBLE for business and should be thrown in the trash
• EO

  Edgardo Ortiz

  Jan 24, 2026
  1.0
  Saturday, February 24, 2026 - The worst customer service ever, and I'm not the type of person to do this, but this is insane. Around 2 p.m., I placed a mobile order. Around 2:17 p.m., I went to grab the food, and a lady at the speaker told me, "Okay, come to the window." When I got to the window, a guy asked me, "What is your order?" I was confused and said, "The mobile order." He said, "Okay, just pull your car in front of the entrance door." He also said, "NEXT TIME, STOP AT THE SPEAKER AND SAY, 'IT'S A MOBILE ORDER,'" which I did. So, when he came with the food, guess what happened? They forgot the NUGGETS, LIKE ALWAYS. I went to the window, and the guy was not there anymore. I told the lady, "They forgot the nuggets." She rolled her eyes and had an attitude. My point is, why do we need to get bad customer service and a bad attitude when they know they are not doing a good job? This store needs better attention from HR or Corporate; the customer service is terrible. I usually do not visit the store often, but after this, never again.

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