Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with food preparation, leading to frustration among customers.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the overall experience.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.
Food Quality
While some customers enjoyed the food, there were consistent complaints about portion sizes, food temperature, and overall quality.