Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Cleanliness
Several reviews highlighted dirty dining areas and unsanitary conditions, including unclean tables and bathrooms.
Food Quality
Customers frequently complained about cold food, incorrect orders, and poorly prepared items, with some experiencing food poisoning.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.
Management Concerns
Multiple reviews indicated poor management practices, including inadequate training and failure to address staff behavior.
MD
Marta Diaz
Nov 11, 2025
5.0
Make sure fries are hot and cheese is melted please
GS
glen stidolph
Nov 7, 2025
5.0
Had a problem with not getting monopoly prices with our order and the girl took care of it right away
IH
Its Hoolio
Nov 1, 2025
2.0
Ordered takeaway and got the wrong food. Luckily it was an upgrade, but still wrong. Check all your food people!
ME
Mari Elksi
Oct 23, 2025
1.0
The place was very dirty. The staff was very rude. They were throwing racial slurs at Black people and I felt very intimidated the manager she was horrible in the fries were way too salty and there was hair on the cups. It was so gross there and the service was horrible. I would never come back here.
AD
Anna D.
Oct 15, 2025
1.0
Completely rude staff.its as if they are trying to be the stingiest possible . You spend 5.05 on a icecream Sundae and skimpy on everything they watered down the fudge. Disgusting. Never again.