Service Quality
Many customers praised the friendly and efficient staff, highlighting positive interactions at both the drive-thru and in-store.
Food Freshness
The majority of reviews noted that the food was hot and fresh, although there were some complaints about inconsistencies in food quality.
Location Issues
Several customers expressed dissatisfaction with the location being inside a truck stop, mentioning issues with cleanliness and the drive-thru setup.
Coupon Acceptance
Customers were frustrated with the location's refusal to accept online and paper coupons, leading to a loss of business.
Mixed Food Experiences
While many enjoyed their meals, there were notable complaints about specific items being stale or not meeting expectations.