Dunkin'

Reviews

• RG

  Robert Gallo

  Apr 19, 2026
  2.0
  I'm not sure what is happening at this location recently. We used to frequent here but the service has really gone downhill. Each time we stop by, we are waiting at the drive thru speaker for 10+ minutes with no response. More importantly, when did it become acceptable for Dunkin to have their drive thru workers hold the entire credit card machine out the window, making you reach to enter your card and then asking for a TIP? Are you serious? Has tipping culture gotten to the desperate point where we're now being asked to tip the person for taking our order? After making us sit for 10 minutes? And when WE swipe OUR OWN card? Not to mention, she got 3 of our 4 items completely wrong that needed to be fixed at the next window. Absolutely ridiculous. This Dunkin location needs to get it together again otherwise I don't mind driving the extra 5 minutes to Starbucks.
• TH

  Terra Ham

  Mar 7, 2026
  5.0
  Good food and drinks
• LC

  Lindsey Calamaro

  Feb 11, 2026
  1.0
  This has to be the slowest staff ever. It is on the way to many people’s jobs and so there should be more efficiency, especially in the morning. It happens consistently that there is not enough staff or that they are slow and therefore make many people late for work. This is fast food. It should be fast.
• JF

  Jess Farley

  Feb 4, 2026
  5.0
  I love the people at the loughman location. My food is always right and the people their are so so nice.
• KA

  Kim Almeida

  Jan 24, 2026
  1.0
  They never accommodate anything. We were under the impression that the six dollar meal was still happening and the employee was extremely rude about it and said “well there’s no way to up charge and if they’ve been doing that for you then they were wrong sorry” meanwhile the last several months, we’ve been able to upgrade the sandwich to sausage instead of bacon and it was just an up charge. Even if she’s correct about the six dollar meal not being a thing anymore, she could’ve been kinder about it. We live here we visit every single day. The attitude is not necessary over a simple question especially when it had been done for us for MONTHS. This is the same employee who wouldn’t help me when I accidentally mobile ordered my coffee at the wrong location. So I had to pay for two coffees that day because she wouldn’t even get a manager to double check if there was any way to help me. Just really disheartening when we’re nothing but kind and visit almost everyday. This happened Saturday January 24th at around 9am.

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