FL
flora luyando
3 days ago
The service was very disappointing. Our waitress, Natalie, did not acknowledge our table for over 10 minutes after we were seated. She seemed more focused on a large party rather than providing equal attention to all of her customers.
When she finally approached the table, she did not greet us or welcome us with a simple hello. When we asked about a certain dinner item on the menu, her response came across as sarcastic rather than helpful or professional.
Customer service should include attentiveness, courtesy, and equal service to all guests. Unfortunately, that was not the experience we had. Her service lacked basic hospitality and engagement, which made the dining experience feel neglected.
The service was very disappointing. Our waitress, Natalie, did not acknowledge our table for over 10 minutes after we were seated. She seemed more focused on a large party rather than providing equal attention to all of her customers.
When she finally approached the table, she did not greet us or welcome us with a simple hello. When we asked about a certain dinner item on the menu, her response came across as sarcastic rather than helpful or professional.
Customer service should include attentiveness, courtesy, and equal service to all guests. Unfortunately, that was not the experience we had. Her service lacked basic hospitality and engagement, which made the dining experience feel neglected.
The service was very disappointing. Our waitress, Natalie, did not acknowledge our table for over 10 minutes after we were seated. She seemed more focused on a large party rather than providing equal attention to all of her customers.
When she finally approached the table, she did not greet us or welcome us with a simple hello. When we asked about a certain dinner item on the menu, her response came across as sarcastic rather than helpful or professional.
Customer service should include attentiveness, courtesy, and equal service to all guests. Unfortunately, that was not the experience we had. Her service lacked basic hospitality and engagement, which made the dining experience feel neglected.