At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Ice Cream Quality
The ice cream received positive feedback for its delicious flavors, although some customers reported issues with specific items.
Staffing Issues
Several reviews mentioned long wait times and understaffing, particularly during busy periods, leading to frustration among customers.
Hygiene Concerns
There were complaints regarding hygiene practices, with some customers noting unsatisfactory food handling by staff.
Pricing and Policies
Customers expressed dissatisfaction with pricing policies, particularly regarding extra charges for cups and the tipping system.
AL
Angel love
Feb 26, 2026
5.0
The store has a clean, cozy vibe, making it a nice place to sit and enjoy a treat with friends or family. The staff is usually friendly and helpful, especially when you’re trying to decide between flavors. Their milkshakes and cones are also really good and filling.
ST
Sabrina Teixeira
Feb 26, 2026
5.0
This is absolutely the best ice cream company I have ever experienced. I grew up with Haagen Dazs and absolutely love the customers service I get every time I come. Thank you for always providing the best of the best!
GC
Gabby Cornejo
Feb 25, 2026
5.0
I honestly wasn’t even planning on getting dessert because I was SO full, but I tried the pistachio ice cream and it was absolutely delicious 🤍 So creamy and flavorful. The staff here is also incredibly friendly and welcoming you truly don’t feel like you’re bothering anyone. Not all locations are the same, but this one definitely deserves its flowers! 🌸🍨
EM
edna melendez
Feb 22, 2026
5.0
I had such a great experience. The ice cream was delicious. The staff were friendly and patient. The shop itself was clean and in a great location at Dania Pointe, perfect for grabbing a sweet treat while walking around.
Highly recommend!
IZ
Isaac Zwick
Feb 16, 2026
3.0
They really need to do a much better job staffing up and training employees at this location. It took at least 25-30 minutes to serve maybe 7 or 8 customers ahead of me. While I was waiting at least 3-4 employees in visors came and went thru the side door that must be an employee area. The ice cream is good but … get your act together. Sundays are busy so train your ppl to deal with volume so less people decide to just walk away. P.S. their prices make no sense.
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